Travel Desk Executive
7 months ago
**Travel Coordination**
- Handle travel requests and inquiries from employees, providing timely and accurate information regarding flight bookings, hotel reservations, transportation arrangements, and visa requirements.
- Ensure that all travel bookings for crew are made only from Authorized Planners within the organization.
- Stay up-to-date with online booking systems, travel portals, and industry trends to provide the best travel options to employees.
- Utilize online booking platforms to make flight and accommodation arrangements, ensuring cost-effectiveness and convenience for employees
**Compliance and Expenditure Reporting**
- Challenge and review "out of policy" expenditure and bookings, ensuring compliance with the company's travel policy.
- Provide detailed reports to the Travel Desk Director, highlighting any deviations from policy, including explanations and justifications.
- Collaborate with relevant stakeholders to address and resolve any non-compliance issues promptly.
**Monthly Business Travel Bookings Report**
- Prepare and submit a comprehensive report to the Travel Desk Director on all business travel bookings made during each month
- Include relevant details such as booking information, expenses, travel destinations, and any other required data.
- Ensure the report is submitted within 5 working days of the end of the reporting period.
**Finance Department Support**
- Consolidate all travel-related invoices and supporting data twice per month.
- Provide the Finance Department with accurate and timely consolidated invoices and supporting documentation.
- Collaborate with the Finance Department to address any invoicing or financial discrepancies related to travel expenses.
**Relationship Management**
- Build and maintain relationships with booking sites, airlines, hotels, and other service providers to ensure the organization receives competitive rates and excellent service
- Liaise with vendors to resolve travel-related issues, including flight cancellations, booking modifications, and reimbursement claims
- Serve as a point of contact for employees, addressing their travel-related concerns, providing assistance, and offering recommendations for efficient travel arrangements.
- Communicate effectively and professionally with all levels of staff, providing clear and concise information regarding travel arrangements and requirements.
**Process Improvement and Reporting**
- Assist in developing and updating travel policies, procedures, and guidelines to ensure compliance and enhance the overall travel experience for employees
- Continuously evaluate and improve travel-related processes, systems, and technologies to streamline operations and enhance efficiency.
- Compile and analyze travel-related data to generate reports and identify trends or areas for improvement.
**Job Type**: Contract
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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