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Operation Officer
3 weeks ago
**Job Summary**
Coordinate all activities in regards to sea export or import and/or air export or import for assigned customer
**KEY ACCOUNTABILITIES**
**Operation Process**
- Prepare documentation by entering data into CW1 system.
- Prepare certificates as per shipper’s request.
- Arrange for fumigation and certificate where applicable.
- Submit pre alert.
- Close job file after vessel/flight depart.
- Check the Ports' system to validate the Port opening and closing time.
- Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.
- Update Events in CW1.
- Update customers' website/system where applicable.
**Communication with customers / vendors / network**
- Request Approval from network/agent to ship for nomination shipment.
- Request Sailing Schedule from shipping line and inform Shipper (customer).
- Place Booking & release booking confirmation to shipper (customer).
- Follow up with customer to collect the LCL shipment.
- Coordinate with internal team to collect Empty Container and collection of Laden from customer.
- Notify the shipping line/depot on bad Condition Container.
- Follow up with Carrier/Co-loader if Cargo damaged upon shipment.
**Specific Activities**
- Carrying out any other request made by their manager.
**Requirements**:
**QUALIFICATION AND EXPERIENCE**
**Technical**
- Minimum of 2 years in supervisory role in similar role
**Behavioural**
- Excellent communication
- Team player
- Solution finder
- Rigorous
- Excellent inter-personal skills
- Thoroughness
- Organized
- Responsive
**Language**
- **Fluent in English + local language**
**Values**
- Excellence
- Courage
- Humility
- Agility & Innovation
- Solidarity
**Benefits**
**You will enjoy**:
- Dental
- Medical
- Birthday Leave
- Festival Leave
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