Assistant Restaurant Manager
6 days ago
Job Descriptions:
The incumbent will assist the **Restaurant Manager** with daily activities as follows:
- Manage daily Front of the House and Back of the House restaurant operations.
- Conduct training to new hire during probation to ensure job familiarity.
- Develop and enforce policies and procedures for restaurant operations internally and externally.
- Maintain and ensure high customer service level.
- Solve operational problems i.e. staff issues, internal conflict amongst employees, and customer complaints.
- Responsible to handle and manage employee issues by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
- Appraise staff performance and provide feedback to improve productivity.
- Maintain safe, secure, and healthy environment by complying with legal regulations.
- Uphold the image & identity of the outlet by selling the right products ad also maintaining high standard of staff grooming.
- Coach new and current employees on proper customer service practices.
- Perform other related duties as required or as assigned.
**Requirements**:
- Possess a Diploma and above in Food & Beverage Management or equivalent.
- 3 years working experience in F&B industry
- Required language(s): Mandarin, English, Bahasa Malaysia
- Tactful, courteous and able to communicate well with people
- Male/Female, open to Malaysians or permanent residents
- Work locations: Main Place USJ, Paradigm Mall, Setia City Mall, Pavillion Damansara Heights
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Food service: 3 years (preferred)
**Language**:
- Mandarin, English, Bahasa Malaysia (preferred)
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