Business Insights and Analytics
5 months ago
**Desirable Qualities**:
Knowledge/Experience
- At least 5 years’ experience in Analytics and Data functions in the financial/banking or allied sectors with preference on Credit Cards and Unsecured Lending domain
- Experience in strategy development, marketing, quantitative analysis, product profitability modelling and financial analysis, across multiple financial product categories and customer segments
- Experience with customer lifecycle management and marketing
- Experience with customer base marketing initiatives, particularly product retailing to the mass market and affluent segments via multiple distribution channels
**Skills**:
- Strong analytical and problem-solving skills.
- Strong storytelling and presentation skills through data.
- Entrepreneurial mindset and clear results orientation to transform the business.
- Business judgement and decision-making skills.
- Get it done together mindset and collaboration skills.
- Excellent communication, stakeholder management skills
**Responsibilities**:
- Responsible for delivering a best-in-class Data, Analytics and CRM solutions.
- Support product development, pricing, and portfolio management strategies with measurable commercial impact across P&L lines.
- Customer engagement strategies that deliver a coherent multi-channel, multi-stage contact strategy to maximize customer relevance throughout their dialogue.
- Work cross-functionally with the various BI/MI teams to standardize reporting and build a consistent and self-serve environment for colleagues across the organization.
- Ensure relevant Global CoE capabilities are leveraged to help deliver growth aspirations.
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