Director, Customer Portfolio Insights and
5 months ago
**Roles & Responsibilities**
- Identify customer insights and value prepositions to drive cross selling and upselling to increase customer stickiness with the bank.
- Develop strategic initiatives and to drive customer profitability and retention.
- Develop systemic action based on customer behavioral triggers and alert to drive customer activities, usage, retention & cross selling.
- To develop anti
- attrition strategy based on customer & portfolio analytic insights obtained.
- Conduct routine leads management including selection, loading, tracking and review of the leads conversion.
- Maintain RM model, operating rhythm and identify segment’s potential including dashboard, periodic reporting and wallet sizing initiatives.
- Continuous sourcing of relevant & quality leads (i.e. internal & external leads) to grow commercial banking base.
**Job Requirements**
- Process good understanding in deposits, loan, trade & FX.
- Background in Business with quantitative or technical field knowledge (i.e. Mathematics, Statistic, Computer Sciences, Software Engineering ) is preferred.
- Good business acumen & competency in programming tools such as Python, SQL, SAS, VBA, PowerBI, Qliksense will be an advantage.
- Ability to initiate and drive initiatives to completion with mínimal guidance.
- Ability to produce business proposals and review decks for management.
- Analytical mindset with attention to details.
- Strong communication and interpersonal skills, able to work & collaborate with internal & external stake holders.
-
Lean Portfolio Manager
3 weeks ago
Malaysia Fairview International School Full timeAMP - IMPROVING PARTICIPANT ONBOARDING JOURNEY Malaysia SUMMARY OF RESPONSIBILITIES As a Lean Portfolio Manager, you will oversee the strategic alignment and product delivery between the Technology division and the organization’s portfolio of initiatives. Your primary focus will be on managing and optimizing the flow of work across multiple...
-
Vice President, Sld
5 months ago
Malaysia CIMB Group Full timeLeads the Secured Lending Portfolio Team for the development of strategic plans to bring incremental sales volume and revenue to the Bank. 5 - 10 year of working experience of relevant banking background Strategy and Planning - Develops and spearheads the execution of strategies and business plans to build secured lending portfolio sales and revenue. -...
-
Portfolio Analyst
5 months ago
Malaysia Chubb Full timeThe position is responsible for creating and maintaining monitoring processes to track the portfolio performance in order to provide business recommendations for profitability and production enhancement; assisting Personal Lines Underwritting Management to produce pricing analysis for Personal Lines products. Major duties and responsibilities 1. Maintain...
-
Associate Digital Media Director
5 months ago
Malaysia Mediatropy Digital Agency Full timeSeniority Level Director Employment Type Full-time Scope - As the Associate Director of Digital Media, you will be responsible for overseeing the strategic planning, execution, and optimization of our digital media campaigns. You will lead a team of digital media specialists to drive brand awareness, engagement, and conversion across various digital...
-
Creative Director
3 weeks ago
Malaysia ISH Full timeJob Title: Design DirectorThis is a senior leadership role responsible for driving the creative direction of interior design projects, leading a multidisciplinary team, and delivering innovative solutions that exceed client expectations.Key Responsibilities:Project Management: Oversee multiple projects concurrently, ensuring timely completion and alignment...
-
Art Director
1 month ago
Malaysia TIME's group Full timeArt Director - Luxury Brands (Graphic/Industrial Designer) We're seeking a visionary Art Director to lead our global team in creating exceptional luxury branding experiences. At SMX, we push the boundaries of innovation, crafting exceptional experiences and products that set new standards. Our portfolio includes collaborations with prestigious luxury brands,...
-
Insights & Analytics (Qualitative Research)
5 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - VoC is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller experience. - Reporting to the Senior Manager of VoC,...
-
Business Insights and Analytics
5 months ago
Malaysia Thakral One Full time**Desirable Qualities**: Knowledge/Experience - At least 5 years’ experience in Analytics and Data functions in the financial/banking or allied sectors with preference on Credit Cards and Unsecured Lending domain - Experience in strategy development, marketing, quantitative analysis, product profitability modelling and financial analysis, across multiple...
-
Manager, Ccpf
7 months ago
Malaysia CIMB Group Full timeDrives P&L growth and portfolio sales for credit card - Involve in the development and implementation of portfolio products/services and marketing communications and/or campaigns to ensure that they are implemented effectively to its targeted customers and that targets and budgets are achieved - Ensures compliance with regulatory requirements, CIMB policies...
-
Portfolio Management Specialist, Sme Banking
7 months ago
Malaysia CIMB Group Full timeTo handle servicing and operations issues arising from customers in the portfolio covering: o Follow up on Monthly accounts event triggered alerts o Handling of daily non-loan customer service issues o Support post loan monitoring activities of SME loan accounts - Handle the daily servicing & operational matters, and provide quality banking service to...
-
Director, Client
6 months ago
Malaysia CIMB Group Full timeKey Responsibilities Strategic Program Governance: - Develop and implement governance frameworks for a portfolio of strategic programs. - Play a pivotal role in influencing project outcomes by closely collaborating with key stakeholders, project directors, and managers. Analysis and Recommendations: - Conduct comprehensive analysis, collect relevant...
-
Cluster Director of Revenue
5 months ago
Malaysia Searchlab International Full time**Position: Cluster Director of Revenue** **Location: East Malaysia** Our client is a renowned leader in the hospitality industry, committed to providing exceptional guest experiences across our portfolio of Hotels, Resort and Service Apartments. **Position Overview**: **Key Responsibilities**: - Develop and implement comprehensive revenue management...
-
Art Director
2 months ago
Malaysia TIME's group Full timeArt Director - Luxury Brands (Graphic/Industrial Designer) Job Title: Art Director – Global Luxury Brand Collaborations Company Overview: At SMX, we stand at the forefront of innovation, crafting exceptional experiences and products that set new standards. With a portfolio that includes collaborations with some of the most prestigious names in the...
-
Assistant Vice President, Ccpf
6 months ago
Malaysia CIMB Group Full timeStrategy and Planning - Develops and execute strategies and business plans to build Portfolio Sales Products. Drives and implements digital initiatives to enhance the performance of portfolio sales Business Performance and Management - Drives P&L growth and portfolio sales for credit card - Involve in the development and implementation of portfolio...
-
Manager, Sld
7 months ago
Malaysia CIMB Group Full time**Drive acquisition for all secured lending products through distribution channels, customer campaigns and product proposition development.**: - **Must develop a strong understanding of the product portfolio and financial performance for secured lending products.**: - **Identify and establish key partnerships & synergies to drive overall portfolio...
-
Business Insights Analyst
5 months ago
Malaysia The Stakeholder Company Pte. Ltd. Full time**About TSC** The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to map, mine, and manage complex issues and stakeholder environments. Today we are recognized as the world’s leader in providing AI-driven stakeholder and issue management SAAS (Software as a Service). We work with Fortune 500...
-
Sales Director, Malaysia
5 months ago
Malaysia Goodyear Full time**Goodyear. More Driven.** **GOODYEAR ASIA PACIFIC** Goodyear’s Asia Pacific (AP) region is a $multi-bn business with 10,000 employees. We operate 9 manufacturing plants in China (3), India (2), Indonesia (1), Japan (1), Malaysia (1), and Thailand (1) as well as testing and R&D facilities. The region is a high-growth opportunity for Goodyear; we are...
-
Marketing Director
5 months ago
Malaysia Abdoolally Ebrahim Housewares Limited Full time**Marketing Director** **Overview**: Our traditional OEM business is changing as we enter the world of branding. Our Marketing Director will be focused on supporting this change and building go-to-market strategies for our brands to drive revenue and gross margin. This role will be supporting product development through market research and identification of...
-
Business Development Director
1 month ago
Malaysia CrossBoundary Group Full timeCrossBoundary Energy – Business Development Director About The Firm CrossBoundary Energy (CBE) is the leading provider of clean, renewable, reliable, and affordable electricity directly to African businesses. According to World Bank data, access to reliable and affordable electricity is the most significant constraint on economic growth on the...
-
Business Development Director
3 weeks ago
Malaysia CrossBoundary Group Full timeCrossBoundary Energy Business Development Director We are seeking a Business Development Director to support and drive the team in identifying, developing, and signing renewable energy hybrid projects. The Business Development Director will primarily be responsible for the commercial development of complex energy solutions for Africa's leading businesses,...