Credit Controller

6 months ago


Cyberjaya, Malaysia Experian Full time

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Finance

Schedule: Full Time

**Company Description**:
**About Experian**

Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,600 people operating across 43 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Role Summary**:
**What you’ll be doing**:

- Liaise with customers, inter departmentally and cross functionally to resolve customer account queries/dispute.
- Perform regular monitoring on customer(s) payment promises to ensure no broken payment promises.
- Ensure all outstanding balance or potential bad debts are being actively pursued in a professional manner.
- To be acquainted with and to ensure compliance on company collection policy and procedures.
- To proactively highlight and/or escalate aged open items to reduce DBO.
- Perform in-depth analysis on customer payment behaviors and review it progressively with the Team Lead.
- To follow-up with respective stakeholders to resolve dispute items and improve dispute resolution turnaround time.
- Regular review on >60 days debts with Team Lead to ensure action plan to resolve is in placed and being followed up.
- Prepare weekly and month end reporting timely and accurately.
- Perform ad hoc refund requests.
- Support all SSC expansion/ migration projects and global initiatives (UAT/CR implementation/Empower project).
- Take initiative to drive collections performance measures/key performance indicators (KPIs).

**Qualifications**:
**More about you**:

- ** Minimum of 2 years’ experience working in MNC** within Credit/Collection team
- Computer literate - Oracle, Microsoft Excel, Word
- Strong communication and interpersonal skills
- Attention to details, methodical, organized, and able to assess and promptly resolve problems.
- Able to set priorities and manage own time to meet deadlines and objectives within SSC team.

**Why this role is critical?**

Every dollar of a company’s revenue becomes a receivable that must be managed and collected, as cash is the lifeblood of any company. The collector then plays a vital role to ensure that every invoice billed to clients get converted into collected cash.

**Additional Information**:
Experian Careers - Creating a better tomorrow together


  • Credit Control Analyst

    7 months ago


    Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Credit Control Analyst** **Oil & Gas Shared Service Centre** **6 months Contract** **Wisma Shell, Cyberjaya** **Mon - Fri (9am - 6pm)** **RM 2800 - RM 3200** **FRESH GRADUATES are welcomed to apply** **Responsibilities** - Responsible for the risk assessment of customers, negotiating and managing security arrangements, establishment of appropriate...

  • Credit Controller

    5 days ago


    Cyberjaya, Malaysia Experian Full time

    Company Description** About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

  • Credit Analyst

    7 months ago


    Cyberjaya, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    **Responsibilities** - Responsible for the risk assessment of customers, negotiating and managing security arrangements, establishment of appropriate credit limits with necessary MOA and the analysis of the overall credit exposure. - Responsible for the re-assessment of credit-worthiness of customers based on re-evaluation triggers, and timelines. - Provide...

  • Credit Controller

    6 months ago


    Cyberjaya, Malaysia Experian Full time

    Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take...

  • Credit Controller

    7 months ago


    Cyberjaya, Malaysia Experian Full time

    Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take...

  • Credit Controller

    7 months ago


    Cyberjaya, Malaysia Experian Full time

    Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: **About Experian** Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers -...

  • Credit Controller

    7 months ago


    Cyberjaya, Malaysia Experian Full time

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...

  • Credit Controller

    7 months ago


    Cyberjaya, Malaysia Experian Full time

    Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower...


  • Cyberjaya, Malaysia Shell Full time

    **Where you fit** The purpose of this role is to ensure that the cash flow generated through operating activities with our trading customers is protected, and bad debts are minimized for Downstream Mobility Hong Kong & Macau business. **What’s the role?** - The Accounts Receivable Coordinator is responsible for managing all aspects of debt collection and...


  • Cyberjaya, Malaysia RBC Full time

    **What is the opportunity?** This role resides within the Risk and Controls Group under RBC’s Group Risk Management within U.S. Enterprise Risk. This position will support the effort to build and implement effective & consistent execution of RBC risks and control frameworks, including but not limited to Risk & Control Self-Assessments (RCSAs) across...

  • Finance Professional

    7 months ago


    Cyberjaya, Malaysia Shell Full time

    **The Role**: The Finance team in Shell Business Operations KL is currently seeking to hire talents within the respective functions - Credit Management - Reporting - Budgeting & Forecasting The brief job description for the respective roles as follows: Manage Credit Risk - Responsible for the risk assessment of customers, negotiating and managing security...


  • Cyberjaya, Malaysia Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** You will be responsible to review and provide advice to Internal Partners at various stages of credit agreements (pre and post close) to ensure RBC’s ability to deliver on commitments. You will provide expert processing advice and support to the Analysts within the assigned team in the day to day credit...


  • Cyberjaya, Malaysia Pos Digicert Sdn Bhd Full time

    **Join Our Team as a Accounts Executive (Revenue Assurance)** As a Accounts Executive (Revenue Assurance), you will play a pivotal role in safeguarding our company & financial health by identifying and mitigating risks associated with revenue leakage and ensuring compliance with financial and operational standards. You willcollaborate with cross-functional...

  • Accounts Executive

    7 months ago


    Cyberjaya, Malaysia Pos Digicert Sdn Bhd Full time

    **Join Our Team as a Accounts Executive (Revenue Assurance)** As a Accounts Executive (Revenue Assurance), you will play a pivotal role in safeguarding our company & financial health by identifying and mitigating risks associated with revenue leakage and ensuring compliance with financial and operational standards. You willcollaborate with cross-functional...


  • Cyberjaya, Malaysia Ansell Global Trading Center Full time

    **GENERAL SUMMARY OF POSITION** You will be providing maximum customer satisfaction by efficiently managing the customer portfolio of his/her business or region (China region) as well as all internal customer service related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master...

  • Research Officer

    6 months ago


    Cyberjaya, Malaysia Experian Full time

    **Company Description** About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

  • Research Officer

    6 months ago


    Cyberjaya, Malaysia Experian Full time

    Full-time Employee Status: Regular Role Type: Hybrid Department: Data Management Schedule: Full Time **Company Description**: **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new...


  • Cyberjaya, Malaysia HSBC Full time

    -Job description **Why join us?** The Non-Financial Risk (NFR) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment,...


  • Cyberjaya, Malaysia HSBC Full time

    **Role Purpose **_(overall high level summary of the role)_ Handling enquiries from Singapore Credit Card HSBC consumers such as Credit Limit, Balance Transfer in a shift rotational pattern. Responsible for building rapport and relationship with the customer in a professional manner. To take ownership and initiative to complete customers follow up or direct...

  • Accountant

    7 months ago


    Cyberjaya, Malaysia Promatrix DC Solution Sdn Bhd Full time

    Assist in preparation of the Monthly financial statements - Responsible for day to day Accounts Receivables functions including maintain accurate records of Accounts Receivables - Review AR aging and follow up on overdue accounts - To assist in credit controlling and timely report on overdue AR - Managing day to day operation of Accounts Payables function...