Customs Brokerage Operations

2 days ago

Petaling Jaya, Malaysia Expeditors Full time

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."

**Job Description**:

- Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
- Enforce full compliance of the Company’s high performance standard in relation to customer service.
- Ensure smooth and timely customs process flow including freight delivery.
- Ensure timely customs clearance of cargo to customer for Import and Export shipments.
- Verify documents received for Import and Export customs purposes are compliant and correct.
- Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.
- Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Exhibit team work to ensure team work is managed with operation excellence and exceptional customer service.
- Keep up to date on all regulatory requirements governing the import and export of goods. This includes but is not limited to customs procedures for imports and exports, other government agency requirements i.e. health, agricultural, police and military, export controls and prohibited and restricted goods. Meet KPI standards, as per the company’s procedures.
- Understand department process flow, constantly looking for areas of improved efficiency.
- To take up additional tasks as required to meet the Department’s needs.

**Qualifications**:

- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
- Fluent in English

Additional Information

Expeditors offers excellent benefits
- Employee Stock Purchase Plan
- Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

  • Customs Brokerage Customer Service

    2 days ago

    Petaling Jaya, Malaysia Expeditors Full time

    Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Agent - Customs Brokerage, Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Custom Brokerage Manager

    1 week ago

    Subang Jaya, Malaysia Bollore Logistics Asia Pacific Full time

    **About the role** Assist Branch Manager in coordinating the customs documentation and clearance tasks at branch level. **What you will be doing** **Coach and develop a team** - Ensure that nominated people (at branch level) have the relevant skills. - Ensure that the use of tools and processes is properly mastered by his/her teams. - Communicate with...

  • Assistant , Customer Administration/operation

    4 days ago

    Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. (Malaysia Operations) Full time

    1. Meter reading calling 2. Document Preparation, Batching, Scanning, Indexing and Validation - Ensure documents are batched and identified by date and time for audit trail purposes - Ensure documents are prepared and sorted according to requirement - Preparation for scanning, ie, straightening corners, orientation, removal of staples etc. - Poor quality...

  • Agent - Air Export Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Agent - Transcon Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Agent - Transcon Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Agent - Ocean Import Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Ocean Export Customer Service

    2 days ago

    Petaling Jaya, Malaysia Expeditors Full time

    Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Mandarin Speaking Custom Clearence Executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Digibank Malaysia Project

    7 months ago

    Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know the Team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...

  • Agent - Ocean Export Customer Service

    7 months ago

    Petaling Jaya, Malaysia Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

  • Mandarin Speaking Custom Clearence Executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Broker/executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Executive

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Broker

    7 months ago

    Petaling Jaya, Malaysia Maju Management Sdn Bhd Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Broker

    7 months ago

    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

  • Mandarin Speaking Custom Clearence Broker

    7 months ago

    Petaling Jaya, Malaysia Maju Management Sdn Bhd Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...