Lcl Customer Services Executive/export Documentation

7 months ago


Air Itam, Malaysia ECU WORLDWIDE (MALAYSIA) SDN BHD Full time

Responsible to forwarding related matters in order to meet the Customer demands.
- Ensure the “On Time Delivery” for import and export are meeting Customer requirements.
- Coordinate the import export operations, customs clearance, delivery, pick-up and warehousing.
- Well versed in handling Customs clearance operation including EDI data entry (K1, K2, K3,K8, K9, DG, ZB etc.
- Handling matters related to HS Code, Duty, Tax Computation & Exemption, DG, ZB, OOG, BG Drawback and COO (form E, D and etc.)
- Monitor the Cargo delivery and daily loading and unloading issues.
- Ensure the compliance of rules and regulations of Customs and other government agencies.
- Handling and manage the temporary import export procedures.
- Prepare the SST deduction and exemption report to our Customer.
- Ensure all shipment smoothly deliver to customer place without extra charges incurred.
- Ensure no wrong declaration that causes penalty or compound.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review seller, business and product information,...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...


  • Air Itam, Malaysia Agensi Pekerjaan Hiredsearch Services Sdn Bhd Full time

    Work Hour: Mon-Fri (8.00am-5.30pm) Work Location: Bukit Minyak, Simpang Ampat, Penang **Responsibilities**: - Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing - Liaising with Planners on order acknowledgements and schedule changes. - Coordinating with Logistics on shipments and delivery to...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Critical Thinking Thai Communication Skills good communication skills- Qualifications - Education...

  • Shipping Executive

    2 days ago


    Air Itam, Malaysia MINDE Group Full time

    **Industry: Manufacturing** **Location: Bayan Lepas** **Responsibilities**: - Shipping operation - Oversee all shipping and customs related activities - Coordinating, and implementing the necessary disciplines in conjunction with operational, and personnel policies and procedures - Coordinate with internal and external parties of all inbound and outbound...

  • Customer Service

    7 months ago


    Air Itam, Malaysia Ask Consulting Full time

    The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

  • Customer Service

    1 week ago


    Air Itam, Malaysia Beautiful Planet Holiday Tour and Travel Sdn Bhd Full time

    The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services. Interested candidates please submit your application through Jobstore.com


  • Air Itam, Malaysia growthfn Full time

    **ob Description**: **Responsibilities**: - Resolve customer issues and complaints efficiently and professionally. - Maintain up-to-date knowledge of company products and services to effectively assist customers. - Handle customer requests, process orders, and manage returns and exchanges. - Document customer interactions and transactions in the company's...

  • Customer Service

    7 months ago


    Air Itam, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...


  • Air Itam, Malaysia O2klinik Full time

    **Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

  • Customer Service

    7 months ago


    Air Itam, Malaysia NCC Mutiara Sdn Bhd Full time

    Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...


  • Air Itam, Malaysia O2 Klinik Sdn Bhd Full time

    1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...


  • Air Itam, Malaysia O2 Klinik Sdn Bhd Full time

    1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...


  • Air Itam, Malaysia Burletto, Inc Full time

    Customer Service Representative - Entry Level Opportunity - Full Time - Paid Weekly We are a marketing and management firm in the Schaumburg area. We're looking for a FULL-TIME customer service and sales account representative. Experience as a customer service representative or a sales representative is welcome. No experience necessary in sales or customer...


  • Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...


  • Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...


  • Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...


  • Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...


  • Air Itam, Malaysia GrowthFn sdn bhd Full time

    This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...