![Agensi Pekerjaan Hiredsearch Services Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
2 weeks ago
Work Hour: Mon-Fri (8.00am-5.30pm)
Work Location: Bukit Minyak, Simpang Ampat, Penang
**Responsibilities**:
- Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing
- Liaising with Planners on order acknowledgements and schedule changes.
- Coordinating with Logistics on shipments and delivery to the customers.
- Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes
- Handle customer inquiries/ RFQ/ sample request
- Managing customer-stocking programs - forecast loading (Vendor Management Inventory Program),
- Process hub pull invoicing if customer participate in VMI/SMI program
**Requirements**:
- At least 1 year of working experience in E&E manufacturing.**:
- Applicants must be willing to work in Bukit Minyak, Penang.**:
- Strong communication and interpersonal skills without lacking of confidence especially when handling customer calls.**:
- Good communication skills in Mandarin and English due to nature of business.**
Pay: RM3,500.00 - RM5,900.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Gym membership
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
- What is your current salary?
**Experience**:
- E&E manufacturing: 1 year (preferred)
**Language**:
- and write Mandarin (preferred)
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