Customer Relations Officer

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

**Job description** **Service Customer**: - Interact with customers in a professional and courteous manner to understand their requirements. - Address customer inquiries and concerns promptly and effectively. - Ensure customer satisfaction by providing high-quality service and support. **Analyze Customer Profile**: - Conduct thorough analysis of customer...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Oversee and manage areas in relation to: - Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers - Service reminders and appointment management - ensure that customers are notified on their service appointments and turn up for their appointments - Management of temporary cars and coordination...

**[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 3000-4000.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are...

**[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 2500-3500.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm...

**[5-working day week job in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to...

**Position: Customer Administration Officer.**: - **Salary: RM 2800-3500.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** **_About the job_** As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be...

**[Priority job in 5-working day week in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** **_About the job_** As the Loyalty Customer Care Officer, you will be managing customer care for their various loyalty programs within the banking and...

**[5-working day week job in Petaling Jaya]** - ** Position: Customer Administration Officer.**: - **Salary: RM 2800-3800.**: - **Location: PJ Industrial Area, Section 51, Petaling Jaya.** **_About the job_** As the Customer Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial...

Key Responsibilities: - Accurately input and maintain customer information in our database, ensuring data integrity and compliance with established standards. - Handle data entry tasks for new customer accounts, including account setup and verification. - Update and maintain existing customer records, including changes in contact information and...

Customer Service Officer The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

**Responsibilities** - Train, supervise and support office staff, including virtual front office, customer service, reservation and sales agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Manage sales target - Manage customer satisfaction - Keep updated...

Job Responsibilities - To handle and resolve the customer inquiries/feedback/ complaint - To encourage customers to complete the surveys - To keep a record of details of sections taken - Follow up with customers to ensure their issues are resolved - To use data collected and analyze it to improve the customer experience - Develop and manage client profiles...

MLS represents global healthcare medical manufacturers in their product distribution to healthcare institutions, hospitals, and clinics. This encompasses warehousing; delivery; customer service; logistics support such as inventory planning; invoicing and post-sales activities such as technical support. Some of our key expertise include managing high mix low...