Assistant Manager, Customer Relations

2 weeks ago


Petaling Jaya, Malaysia Tan Chong Group Full time

Oversee and manage areas in relation to:

- Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers
- Service reminders and appointment management - ensure that customers are notified on their service appointments and turn up for their appointments
- Management of temporary cars and coordination with relevant teams to ensure customers are provided with temp vehicles
- A&P quotation and invoice processing
- Staff GoPocket points fulfillment

**Salary**: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Jalan Ipoh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer support: 4 years (preferred)



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