Customer Relations Assistant

4 months ago


Kajang, Malaysia ProAuto Drive Sdn Bhd Full time

Manage large amounts of incoming phone calls.
- Follow communication procedures, guidelines and policies.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- To assist superior in providing high level customer service experience.
- Generating sales leads and passing the lead to the sales team.
- Follow-up on job progress and update customers accordingly.
- Effectively manage and solve customers’ complaints.
- Maintain and update customers’ information and interactions in the system accordingly.
- Take the extra mile to engage customers.

**REQUIREMENTS**
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota.
- Strong phone handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer-oriented and have the ability to adapt to different kind of customers, as no two customers are the same.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Willing to work at Sungai Long, Kajang.

**BENEFITS**
- Incentive (if achieve the target)
- Commission
- Annual leave
- Sick leave
- Medical claim
- Mileage claim (work related purpose)
- EPF, SOCSO & EIS provided

Pay: RM2,000.00 - RM3,000.00 per month

**Experience**:

- Customer service: 1 year (preferred)



  • Kajang, Malaysia JAY BROTHER SDN BHD Full time

    **CUSTOMER RELATION EXECUTIVE-SALES** Role Description This is a full-time on-site role for a Customer Relations Executive-Sales at PROTON TTDI Kajang. The Customer Relations Executive will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. Provide full assistance to the Marketing Manager - To...


  • Kajang, Malaysia ProAuto Drive Sdn Bhd Full time

    JOB RESPONSIBILITIES - Ensure retention by working closely with Insurance Department, Branch Sales Manager and Sales Advisors for the upcoming appointment / service to avoid lapses as when needed. - To attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings. - Assist with execution of Customer...


  • Kajang, Malaysia NEW ERA SALES (M) SDN BHD Full time

    a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...


  • Kajang, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **Job Descriptions** - Assist customer to resolve their issue related to their orders. - Manage enquiries from Lazada, Shopee & Facebook for Best Express. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working days. - Coordinator...


  • Kajang, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    **Public Relations Executive is responsible **for providing and maintaining effective, timely public relations services as well as managing and executing both internal and external communications for Pelangi Publishing Group. Additionally, this role will support in developing effective internal communications strategy to promote PELANGI spirit and enhance...


  • Kajang, Malaysia New Era University College Full time

    **Job Requirements** - Computer literate in Microsoft Office (Powerpoint, Word, & Excel) - Advanced in Chinese, English and Malay, both written & verbal - Highly responsible & reliable, excellent communication, presentation skills, detail-oriented, & analytical problem solver - Able to work occasionally beyond office hours during events and key campaigns -...


  • Kajang, Malaysia AIREGARD (MALAYSIA) Full time

    **We are looking for temporary employee to cover our Customer Service who will go to Maternity Leave.** **Contract will be 4 months,** with Epf, Socso, Eis deduction. Working hours : mon-fri,from 9am to 6pm. Job task: 1. Mainly help and support customer service team members. 2. Not fully entertain customer but, majorly will assist team members for...

  • Sales Assistant

    4 months ago


    Kajang, Malaysia RedRadar International (Recruitment Agency) Full time

    **Position: Sales Assistant** **Salary: RM2000-2200** **Working hours: 10:00 AM - 7:00 PM** **Working Days: Monday - Sunday (Off Day from Monday - Friday)** **Location: Kajang, Selangor** 1) Provide administrative support for sales activities, including managing and distributing incoming inquiries, handling correspondence, and maintaining sales related...

  • Retail Assistant

    5 months ago


    Kajang, Malaysia Nurhampers Creation SB Full time

    **Job Requirements**: - High school diploma or equivalent. - Prior experience in retail sales or customer service is preferred. - Knowledge of different flower varieties and basic floral arrangement techniques is desirable. - Excellent interpersonal and communication skills. - Strong attention to detail and ability to work with precision. - Ability to work...

  • Billing Assistant

    5 months ago


    Kajang, Malaysia Sim Yew Enterprise Sdn Bhd Full time

    **Responsibilities**: Check delivery document. Accurately enter Invoice pricing into billing software for goods sold or services rendered. Follows policies and procedures; completes tasks correctly and on time. Respond to customer concerns relating to billing. Other responsibilities and duties may be assigned on an as needed basic. Assists customers...

  • Custom Executive

    5 months ago


    Kajang, Malaysia Ohta Precision (M) Sdn. Bhd. Full time

    Min 3-5 years’ experience solely in LMW management. - Must have a valid KEK certificate. - Manage customs documentation for import and export. - K9 preparation for Sub-contractor, Local buyer and Scrap buyer - Renewal of company LMW License & Bon Am. - Renewal of part exemption list & Scrap and Schedule Waste exemption - Liaise with suppliers, customers,...

  • Account Assistant

    5 months ago


    Kajang, Malaysia Nurhampers Creation SB Full time

    **Key Responsibilities**: - Handle and Maintain Petty Cash, Daily Sales, Cash Book Records. - Compiling documents and performing daily account data entries - Perform supplier reconciliation - Assisting in monitoring expenses and preparing payments - Monitor daily sales and collections - Assisting account manager on monthly closing of accounts - Maintain and...


  • Kajang, Malaysia ZamZam Corporate Full time

    **Sales & Admin Assistant** ZamZam Corporate is a strategic business partner specializing in supporting Enterprise and newly established Sdn Bhd companies. We take over the essential yet often tedious compliance and administrative tasks such as incorporation, bookkeeping, preparing financial statements, and filing taxes. By handling these responsibilities,...

  • Customer Assistant

    4 months ago


    Kajang, Malaysia BasicToday Sdn Bhd Full time

    **SYARAT MEMOHON**: - BOLEH MULA SEGERA - FULL TIME SAHAJA - SIHAT TUBUH BADAN - TIADA PENGALAMAN BOLEH MEMOHON, LATIHAN DISEDIAKAN **SKOP KERJA**: - MEMPROMOSIKAN PRODUK & PRODUK DEMONSTRASI KEPADA PELANGGAN - BEKERJA DALAM KUMPULAN - EVENT / ROADSHOW - SUASANA KERJA YANG MENARIK KELEBIHANAN: - BONUS & ELAUN - PELUANG KENAIKAN PANGKAT KE PERINGKAT...


  • Kajang, Malaysia Nurhampers Creation SB Full time

    **Job Requirements**: - High school diploma or equivalent. - Prior experience in retail sales or customer service is preferred. - Knowledge of different flower varieties and basic floral arrangement techniques is desirable. - Excellent interpersonal and communication skills. - Strong attention to detail and ability to work with precision. - Ability to work...


  • Kajang, Malaysia NCSB RISK AGENCY Full time

    **Job Requirement** - At least 1 year(s) of working experience in the related field is required for this position. - Proficient in Microsoft Office, Advance knowledge in Excel is an added advantage. - Good communication skill in Bahasa Malaysia and English - Ability to work independently. - Preferably Non-Executives specializing in Customer Service or...

  • Admin Assistant

    5 months ago


    Kajang, Malaysia caf food products sdn bhd Full time

    **Job description**: Collect daily data from repective departments Enter data into relevant form and system Prepare daily and monthly department reports via system, based on collected data Assist in managing and conducting internal training Assist in managing and organizing scheduled meeting Assist in documenting forms / reports / meeting minute Assist...


  • Kajang, Malaysia Examas Jaya Sdn Bhd Full time

    Examas Jaya Sdn Bhd is a Food Service Equipment supplier in Malaysia, having customers across Quick Service Restaurants, Convenience Stores, Hotels, Restaurants & Cafes. We have recently engaged a few new lines of product and are currently looking for a Admin/Customer Service Personnel to join our work family to further expand the business. Admin/Customer...


  • Kajang, Malaysia Examas Jaya Sdn Bhd Full time

    Examas Jaya Sdn Bhd is a Food Service Equipment supplier in Malaysia, having customers across Quick Service Restaurants, Convenience Stores, Hotels, Restaurants & Cafes. We have recently engaged a few new lines of product and are currently looking for a Admin/Customer Service Personnel to join our work family to further expand the business. Admin/Customer...


  • Kajang, Malaysia YANKONG STAINLESS SDN BHD Full time

    To support day-to day coordination and liaison between internal teams and customers To provide administrative support to sales team To assists in preparation on sales order, quotation, proposal and sales reports We specialize in stainless steel and Aluminium products. We were established in May 2006. Besides, supplying the non-ferrous and ferrous metal...