Customer Service Trainer

RESPONSIBILITIES Process quotations, invoices, and other sales documents efficiently. Negotiate prices and terms with clients. Maintain and update CRM system to track sales performance. Follow up on inquiries and quotations promptly. Address customer feedback and complaints effectively. Manage debtors' collections on a monthly basis. Prepare budgets and...

**Location**: - Taman Maluri - Taman Equine - Mid Valley - One Utama - Jalan Kapar - Metro Prima **Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with...

We are urgently hiring for a Customer Service Associate.The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer...

The OfferLeadership RoleFantastic work cultureAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

**Responsibilities**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers. - Communication with overseas suppliers to ensure prompt delivery. - Communication with forwarders for timely import clearance and...

JOB DESCRIPTION: To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS.  Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure. Ensure implementation of proper filing and arrangement of customer documents.  Controlling of customer documents...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Customer Management Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records...

Responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. With over 30 years of experience,...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company. Key responsibilities include: Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Interact courteously with customers to address inquiries or concerns.Provide accurate and helpful information about products or services.Resolve customer complaints efficiently and effectively.Maintain records of customer interactions and transactions.Collaborate with team members to ensure seamless customer support. At least a diploma qualification1-2...

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen attentively to...

Have a good understanding and understanding of the company's productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...

Position : Customer Service Specialist Company Industry : Medical Division Working Hours : Flexible (40 hours per week) | 7am to 4pm/ 8am to 5pm/ 9am to 6pm Working Location : Sunway Pinnacle, Petaling Jaya, Selangor Working Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 – RM4,000 (depend on performance &...

Job Details: Position : Customer Service Specialist (AU) Company Industry : Medical Working Hours : Mon – Fri (5:30am to 2:30pm – Malaysia Time) | **Rotation shift – subjected to business needs Working Location : Sunway Pinnacle, Petaling Jaya, Selangor Working Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 –...

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen...

**Role**:Any Other **Timings**:Day Shift (Part Time) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Access Platform - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance HC : 3 Customer Success Specialist English + Mandarin Mon - Fri,...

Attending to incoming complaint calls.Entering complaint cases in the system.Create sales order and Goods Return Note in SQL.Calculating standard repair charges.Requesting non-standard repair charges from Costing Department.Ad hoc job assigned by Department Head.To provide fast and timely solutions to all customer related problems.To ensure customer...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...