Customer Service Executive

Have a good understanding and understanding of the company’s productsInteract with customers in timely manner and ensure follow up and ensure each feedback is closely properlyUpdate and maintain accurate documentation (customer service documentation), investigate issues and reportEnsure customer satisfaction and provide professional customer...

Job Vacancy Customer Service Executive Job Descriptions Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients....

Responsibilities Provides a wide range of support services for all level of staffs (Sales & Services) Strong communication skills via phone, email and in-person Excellent organizational skills with an ability to think proactively and prioritize work Process relevant reports (perform data analysis / data interpretation) Manage general administrative duties...

**Objective / Purpose of the Job** The Customer Service Executive is responsible to assist on **daily export job arrangement,** ensure customer’s requirements are fulfilled **Key Activities / Accountabilities** - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Malaysian with age below 35 years - Willingness to work late/on shift as or when required - Able to communicate well in...

A leading Third party administrator in Medical Industry is seeking an experienced **Customer Service Executive** specializing in **Guarantee Letter** Issuance. As a **Customer Service Executive (Guarantee Letter)**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

Assist to resolve client’s issues via incoming inquiries with great customer service - Reply Shopee, lazada enquiry and chat - Perform follow up calls to clients - Ensure the processes are smooth and generate new ideas in improving the customer service level - Ensure customer satisfaction throughout the customer experience - Monitor and track the process...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

1.Handling inbound calls from customers 2.Providing solutions for customer issues problems We Truly Care About Your Health Founded in 2008, Norland Industrial group is a large scale multinational industrial group which is involved in the health industry, medical cosmetology industry, direct selling industry and e-commerce industry. It is involved in many...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

**Job description** **Responsibilities**: - Handles complaints and provides appropriate alternative solutions. - Communicate and coordinate with all internal and external customer. - Identify and evaluate customer needs to achieve customer satisfaction. - Attend to customer feedback on complaints & take necessary steps to escalate to relevant departments -...

1.Provide exceptional customer service to clients involved in the export of ISO tanks. 2. Respond promptly to customer inquiries and provide accurate information about company's services, products, and pricing. 3. Coordinate and track shipments, ensuring timely delivery and adherence to customer requirements. 4. Process orders, create internal jobs, and...

Requirements: Minimum SPM or higher Knowledge in computer skill Proficiency in English & Bahasa Malaysia. Ability to speak / writing in Chinese will be an added advantage. Resolving Conflict & Problem Solving Strong interpersonal and communication skills. Have positive and learning attitudes Able to show initiative and to work with minimum...

Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty. **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday - Rotational shift Supplemental pay types: - Overtime...

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof!...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...