Customer Service

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

**Job descriptions/ responsibilities**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**Position**: Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and Stationery) **Salary Range**: RM 2,500 - RM 3,500 **Working Hours **:Monday - Friday / 8.30 a.m - 6 p.m **Responsibilities** - To attend customers enquiries and handle customers’ complaints to ensure...

This is Energizer Holdings, Inc.: Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

GrowthFnThe Role• Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,  comments, feedback, and other raising issues related to the company's products.• To exceed customers' expectations in terms of customer service and accurate information.• Work in a team to achieve the required KPI elements and SLA.•...

**Requirements**: - Education qualification of SPM and above. - Good communication skills in Bahasa Malaysia and English (speaking, reading, and writing). - Can multitask, detail-oriented, and possess good problem-solving skills. - Customer-oriented with strong interpersonal skills. - Interested in resolving issues, answering inquiries, and handling...

**Job description** **Responsibilities**: **Customer Engagement and Booking Assistance**: - Address customer inquiries, offer travel recommendations, and ensure a seamless booking process. - In later stages, extend support to our new platform, offering a broader range of holiday activities and destination-focused offerings across Asia. - Assist customers...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...

You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service. Job Scope: * Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy. - Monitor and analyze customer feedback and...

MAIN PURPOSE OF ROLEResponsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that distributor...

Head of Customer Service AMEA Location: Petaling Jaya, 10, MY, 47800 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the...

**Position Title: Customer Service - English** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: RM 3000- RM 3200 + Shift Allowance** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Supporting Digital Social Media platform - Checking sensitive content on social media based on guideline -...