Korean Customer Service Advisor

2 weeks ago


Cyberjaya, Malaysia GrowthFn Full time

Responsibilities:

- Advising clients about suitable travel options in accordance with their needs, wants and capabilities
- Give advice on destinations
- Make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation
- Advise on weather conditions, restaurants, tourist attractions, and recreation
- Provide information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates to international travelers
- Consult published and computer-based sources for information on departure and arrival times, fares, and hotel ratings and accommodations

Qualification:

- Bachelors Degree
- Be willing to work on site in Cyberjaya
- 6 months experience in Customer Service or as Travel agent

Pay: RM8,000.00 - RM8,500.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your nationality?
- What is your current location?
- This position is under Concentrix Malaysia, have you applied for this position before directly or through any other recruitment agency?
- What is your current salary?
- Expected salary?
- Notice period
- Are you ok with working on a rotational shift schedule?
- Are you willing to work on site?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service or Travel Agent: 1 year (preferred)

**Language**:

- Korean (required)


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