E-commerce Segment Merchandiser

3 days ago


Kuala Lumpur, Malaysia Manpower Group Full time

We are seeking a talented E-commerce Segment Merchandiser to join our team. As an Ecommerce Segment Merchandiser, you may be assigned to either of these 3 segments: a) Consumer Laptops b) Commercial Laptops c) Print & Supplies to optimize the site experience, product and promotion display to optimize conversions and transactions for your specific segment.

**Responsibilities**:

- Develop and execute segment-specific merchandising strategies to optimize sales and conversion
- Website Experience - Conduct regular Store Audits and look thru customer feedback to understand their friction points. Work with cross-functional teams to trouble-shoot issues
- Promotional Campaigns - Plan and execute campaigns to drive traffic and conversions for specific customer segments
- Product Content and Presentation - Collaborate with the design team to create visually appealing and compelling product presentations, including descriptions, product rich content and banners. Understand product key selling proposition and bring it to life through compelling descriptions and imagery.
- Site Merchandising - Optimize product categorization, filtering, and search functionality for respective segment
- Cross-functional collaboration - Work closely with the marketing, country sales team, design and operations team to align and execute merchandising strategies for the segment.
- Analysis and Reporting - Analyze heat maps, and Sales/Web data to inform merchandising decisions. Provide regular performance reports and insights to stakeholders.
- Market Research and Insights - Stay up to date with industry trends, competitors and customer insights to adapt and refine merchandising strategies accordingly. - Partner with the broader team in utilizing new and evolving capabilities to enhance the customer’s onsite experience through Personalization, Recommendations, A/B Testing, UX, Search, Ratings & Reviews
- Stay up-to-date with industry trends and best practices in E-commerce merchandising

**Qualifications**:

- Typically 5+ years’ experience in eCommerce or Digital Marketing or Segment / Account Sales
- Proven experience in ecommerce, preferably in a segment-focused role - Strong analytical skills with experience in data analysis and tools such as Google Analytics, Heatmaps
- Excellent communication and copywriting, collaboration, problem-solving and project management skills
- Creative thinking and a passion for understanding customer behavior and preferences - Strong organizational and project management skills
- Knowledge of Ecommerce Tools such as Magento, Optimisely, Push Engage, Content Square is a plus

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM10,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 5 years (required)



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