Customer Services Inbound

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - Professionally and accurately handling inbound calls from customers pertaining to the company products and services inquiries and...

**Details**: - To attend/answer inbound calls from customers, identify their concern on products and services - To assist them to solve the problems by providing the right solution Requirements: - SPM holder (Minimum) - Monday to Sunday, 5 days a week, 2 off days (rotation) - Must be able to work on weekend as per schedule given from 8 am to 9 pm - Must...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Job Description: - To monitor team of Customer Service on their performance and presentation - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Analyse statistics and compile accurate reports **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 - RM3,000.00 per...

**URGENT HIRING** **POSITION : CUSTOMER SERVICE EXECUTIVE - PHARMACEUTICAL** **LOCATION : MENARA OBYU, DAMANSARA** **SALARY : RM 3000 - RM 6000 (DEPENDS ON EXPERIENCE)** MONDAY-FRIDAY Working Hours: 5am or 7am, 9 hours work (including lunch hour) *Shift & WFH allowance given* **Job Scope**: - Answer calls in a courteous, professional manner with...

E-commerce project - Follow communication procedures, guidelines and policies - Assist with cancel of orders, refunds, or exchanges - Compile reports on overall customer satisfaction **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,200.00 per month **Benefits**: - Free parking - Health insurance - Opportunities for promotion -...

**Job Description, Job Requirements, Qualifications & Skills**: - CII / BIS-D / BIS-O - Inbound & Outbound Calls - Liaise with Business Unit on status of service request - Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-site for hardware related issues - Filter call base on product and require different assistance such...

**Position: Customer Service Administration Assistant.**: - **Salary: RM 2500-3500.**: - **Job location: Sunway Damansara, PJU3,Petaling Jaya.** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten...

**Position: Customer Service Administration Assistant.**: - **Salary: RM 2300-3000.**: - **Job location: Sunway Damansara, PJU 3,Petaling Jaya.**: - **Office Working hours: 9.00 am-6.00 pm (Monday-Friday)** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout...

**Details**: - To attend/answer inbound calls from customers - Identify their technical, billing and product issues on pre-unifi / unifi product - Assist them to solve the problems by providing the right solution/trouble shooting. **Requirement**: - 19 - 40 years old - Minimum SPM with certificate - Able to work shift, on weekend and public holiday as per...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Job Description We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that...

**URGENT HIRING** **POSITION : CUSTOMER SERVICE EXECUTIVE - MEDICAL INFORMATION** **LOCATION : MENARA OBYU, DAMANSARA** **SALARY : RM 3000 - RM 6000 (DEPENDS ON EXPERIENCE)** MONDAY-FRIDAY Working Hours: 5am or 7am, 9 hours work (including lunch hour) *Shift & WFH allowance given* **Job Scope**: - Answer calls in a courteous, professional manner with...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: **Job Requirement**: Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or...

**MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current location & the...