Technical Writer

6 months ago


Kuala Lumpur, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

**Responsibilities**:

- Conduct audience (End-user, Service personnel) and task needs analysis for documentation.
- Research and gather technical information be the user advocate for the products documented.
- Work with engineers and other technical specialists to translate their knowledge into documentation.
- Deliver the technical documentation for the company’s product and related technology to the staff, employees, service partners, and customers in the product/service installation instructions, maintenance and troubleshooting tasks, online help, user tasks, and release notes.
- Collaborate with instructional designers to develop training and documentation solutions.
- Conduct user testing to gauge users understanding on newly developed material.

**Requirements**:

- Relevant experience with minimum 3 years or more and technically literate with an interest in continually learning about new technologies.
- Relevant education and a strong interest in writing and technology.
- Excellent written and verbal English communication skills with impeccable grammar and attention to detail as well as ability to write compelling and engaging copy.
- Time management and organization skills.
- Experience with tools such as Madcap Flare, FrameMaker, Illustrator, Photoshop, Adobe Acrobat, Jira, Microsoft Office, and content management/source control tools such as Subversion and GitLab.
- Experience using CSS, HTML, single-sourcing, and online help/documentation outputs.

**Salary**: RM12,000.00 - RM14,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have relevant experience with minimum 3 years or more and technically literate with an interest in continually learning about new technologies?
- Do you have experience with tools such as Madcap Flare, FrameMaker, Illustrator, Photoshop, Adobe Acrobat Jira, Microsoft Office, and content management/source control tools such as Subversion and GitLab. ?
- Do you have experience using CSS, HTML, single-sourcing, and online help/documentation outputs?


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