Assistant, Customer Service

3 weeks ago


Kuala Lumpur, Malaysia Uoa Development Bhd Full time

**Responsibilities**:

- 1. Responsible for reception and administration duties.
- 2. Liaise with vendor to provide prompt service to residents.
- 3. Attend to calls and enquirers, screen calls and direct calls to right person
- 4. Provide relevant and correct information to guest
- 5. Assist Officer, Customer Service in Marketing available unit
- 6. Greet and assist agency/customers in viewing the units
- 7. Schedule and maintain guest appointment
- 8. Assist in supplying inventory to office and guest.
- 9. Responsible for proper handling of incoming and outgoing correspondence/parcels
- 10. Assists in housekeeping duties and maintain cleanliness of unit, office and conference room
- 11. Assist in managing the Leasing office when Manager/Officer, Leasing is not around.
- 12. Ensure guest information and data are kept private and confidential.
- 13. Report any incident to Officer or Security.
- 14. Follow up the guest complaints with Dats Management Team until Matter is resolved.
- 15. Achieve goals/ targets set by superior
- 16. Follow up rental collection for rented units
- 17. Prepare daily, weekly, and monthly reports.
- 18. Assist in Handover / Takeover of the unit**Benefits**:

- EPF
- SOCSO
- Annual Leave



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