Customer Services Assistant

**Job Description: Remote Customer Service for Elderly Care** We are currently seeking an experienced Customer Service Representative to join our team to provide remote support for our elderly care services. In this role, you will be responsible for providing exceptional customer service to our clients and their families from remote...

**Job Description: Remote Customer Service for Elderly Care** We are currently seeking an experienced Customer Service Representative to join our team to provide remote support for our elderly care services. In this role, you will be responsible for providing exceptional customer service to our clients and their families from remote...

Answered nearly 60 calls daily from customers inquiring about product installation issues, or general product information. Resolved an average of 50 -100 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume) Accept & manage request by customer to setup internet and cable in customers’ homes and...

**Responsibilities**: - 1. Responsible for reception and administration duties. - 2. Liaise with vendor to provide prompt service to residents. - 3. Attend to calls and enquirers, screen calls and direct calls to right person - 4. Provide relevant and correct information to guest - 5. Assist Officer, Customer Service in Marketing available unit - 6. Greet...

1. Responsible for reception and administration duties. 2. Liaise with vendor to provide prompt service to residents. 3. Attend to calls and enquirers, screen calls and direct calls to right person 4. Provide relevant and correct information to guest 5. Assist Officer, Customer Service in Marketing available unit 6. Greet and assist agency/customers in...

**Job Descriptions**: - Assures quality of service to all clients supported by the Contact Centre - Developing agents through continuous coaching and feedback, focusing on behaviours and skills - Assist contact centre manager to achieve company objectives - Handle all customers inquiries and complaints - Providing support to customers and internal...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Job RoleWe are looking for a highly skilled and motivated Executive Assistant - Customer Service to join our team in Kuala Lumpur. As an Executive Assistant - Customer Service, you will be responsible for supporting the customer service team, providing administrative assistance, and ensuring the smooth operation of branch activities. This is an excellent...

At MHA Consultancy Services Sdn Bhd, we are looking for a skilled Customer Service Executive to join our team.Job ResponsibilityWe expect our ideal candidate to answer customers' inquiries by cross-checking with the system and provider, providing timely and accurate information.This role involves assisting customers in solving their problems through...

**Responsibilities**: - RM500 - to - RM5000Benefits

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

Job OverviewM Three Services is seeking a dedicated and friendly customer service representative to join our team. As a key member of our sales and support department, you will be responsible for providing top-notch customer experiences through outbound calls, product information, and follow-up services.About the RoleWe are looking for candidates who can...

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

**Job Brief** In this position, the individual is tasked with supervising Customer Service Executives and Team Leaders to ensure the provision of exceptional customer service. The Assistant Manager is also responsible for identifying bottlenecks, suggesting improvements, and optimizing operations to enhance efficiency. Furthermore, He/She are responsible...

**Role: Assistant Manager/Customer Services** **Project Background**: Online Trading **Work Location**: Kuala Lumpur **Salary details**:Basic salary: RM10,000 - 20,000/ per month **Role and Responsibilities**: - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional service for Customer Support...

**Responsibility**: - Front Office services - Answering phone and online inquiries relating to services, promotions, and packages - Actively assist in online/offline marketing and administration - Assist in developing promotions and attractive packages and compelling marketing campaigns to drive customer engagement, increase sales, and enhance the overall...

**Position**:Customer Service Cum Sales Executive **Salary**: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per year **Working Hours**: 8:30 AM - 5:30 PM **Working Days**: Monday - Friday **Location**: Ampang Hilir, 55100 Kuala Lumpur **Job Description**: - Manage customer relations - Manage customer complaints - Manage customer inquiries - Manage...

We are seeking a dedicated and proactive Customer Assistant to join our team in the Vealthme. As a Customer Assistant, you will work closely with the Customer Account Manager to ensure exceptional service delivery and satisfaction for our valued clients. Your primary responsibility will be to assist in managing customer accounts, addressing inquiries,...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...