Sales & Clinical Specialist (Sarawak)

2 weeks ago


Petaling Jaya, Malaysia BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**Summary**:
Responsible for achieving sales volume and product mix targets. This involves effective Key Account management skills managing multiple products and stake holders. Responsible to build and maintain relationships with the key decision makers and stakeholders in the assigned accounts. Responsible to conduct Renal Peritoneal Dialysis (PD) clinical activities targeting at key healthcare providers, clinics and hospitals within a specified geography to improve clinical outcomes of PD patients.

This position requires strong therapy understanding of PD, communication and coordination with stakeholders including patients, caregivers, physicians, nurses, hospital’s renal unit personnel, external foundations and support partners.

**Essential Duties & Responsibilities**:

- Achieve sales quotas through the direct sale of the company’s products or services.
- Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling.
- Actively participates in all aspects of PD patient care like assessing, planning, implementing and evaluating of nursing care as directed of the HCPs and communicate effectively with internal and external team members regarding the patient’s treatment and care plan
- Conducts dialysis counseling and training of healthcare personnel, patients and their caregivers to ensure good practices in Peritoneal Dialysis. Performing home visits for both CAPD/APD as directed by HCP’s
- Track and maintain centers’ database - drop out tracking, management and time on therapy. Actively involved in analyzing and conducting activities to improve time on therapy for key accounts
- Conduct hospital-based CME’s as speakers and train nurses on products and therapy
- Monitor and analyze key clinical parameters of identified PD centers and discuss the same with HCP’s. Support HCP’s to deliver/create programs to address the areas of improvement
- Monitor and deliver monthly sales against forecast/plan and participate in the determination of market potential for the territory
- Ensure monthly reports are submitted on timely basis i.e. SFE
- Uncompromising commitment to adhering to Baxter’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities.
- Report Baxter drug adverse events (AEs) and any other relevant product safety related information to pharmacovigilance (PV) upon awareness, and support with the follow up activities with the reporter (HCP and/or patient), if needed, upon PV guidance and request.

**Education & Experience**:

- Diploma or Degree in Nursing, Science, Pharmacy or equivalent preferable.
- Minimum 2 years of experience in managing hospital accounts/managing clinical support preferably to a nephrology unit. Able to manage territory/region independently
- Demonstrated a track record of consistent performance delivering high quality effort and achievement
- Ability to conduct CME and product training to HCPs
- Possess a valid driving license and own car

**Competencies**:

- Accepts personal responsibility; self-motivated, demonstrates ownership for achieving results; consistently meets or exceeds goals; operates in accordance with Baxter’s global business practice standards; understands and promotes compliance with Baxter policy and legal obligations
- Willing to travel: Travelling is required and may involve visits to remote urban areas either individually or with other personnel to complete course of work as well as to attend meetings, conferences, training.
- Demonstrated ability to work in teams and work with internal/external stakeholders from other functions like marketing, HR, finance etc.

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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