Customer Service Inbound

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: Rotational Shift (8 working hours + 1 hour lunch break) **JOB REQUIREMENTS**: - Must be able to communicate in English. - SPM leavers who are interested to start their career...

To manage all inbound operations and ensure the team meets all KPIs including but not limited to zero inbound errors, zero backlog on inbound floor. - To produce reports for inbound and monitor the performance based on the reports - To monitor the process and propose improvements that can give performance gains to the team - To motivate, train, coach,...

**Customer Service (Inbound / Outbound Calls)**: - Able to effectively communicate with doctors, patients and others, providing good customer service. - FRESH GRADUATES are encouraged to apply.

**FRESH GRADUATE WITH NO EXPERIENCE** **DIPLOMA!! DEGREE!!** - 100% Inbound calls - No Outbound, Sales - NO GRAVEYARD / MIDNIGHT SHIFT Rotational Working Days & Rotational Working Hours **BENEFITS** - Medical Insurance - Only DAY shifts - Overtime Paid **REQUIREMENTS** - **ABLE TO SPEAK & UNDERSTAND ENGLISH & MALAY**: - SPM / SKM LEVEL 3 / DIPLOMA /...

We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team. SPM / O Level / SKM Level 1 / SKM Level 2...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Coordinates and supervises the daily activities of inbound operations. Checking purchase orders, products received, inventory, and ETA deliveries for efficiency and accuracy. Maintaining records, reporting relevant information, and preparing any necessary documentation. Monitor Inbound admin productivity, efficiency, and accuracy of all processes. Review all...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

**_MAKE UP TO RM32++.00 a month**_ - *_* Position: Customer care consultant (Well known company) Job description: To attend/answer inbound calls from customers, identify problems on product and assists customer to solve the problems by providing the right solution Basic salary: For freshie **:RM1,800** For experience : (only inbound calls for at least 1...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

Job Responsibilities: - Packaging parcel and fulfillment. - Handling general issue including customer service. - Check and record all inbound goods and outbound shipment. - Manage reception area. - Prepare daily or weekly reports on all operational activities. Working hours: 10am to 8pm **Salary**: RM 1500 - RM 2200 - No experience needed *Fresh...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company product and services in...

Able to communicate in **Mandarin** **and Cantonese** since it will be dealing with **Mandarin and Cantonese **speakers. - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company’s products. - Exceeding customer expectation in terms of customer service & accurate...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

Contract Position - Malaysia Citizen - 20years - 40years - Rotational Shift (3 Shift) - Willing to relocate to Menara PKNS Petaling Jaya or Georgetown. - Good communication in Bahasa Malaysia and English (Basic English) - Help to solve customer problems. - Maintain good communication with customers from various channels. - Record every interaction with the...

Requirements: - Minimum 2 years experience in sales (high ticket items) - Able to work well under pressure and high volume - No prior experience needed in pest control industry Responsibilities: - Respond to qualified inbound inquiries and provide solutions to customer needs - Take a consultative approach to uncover needs and form solutions for...