Restaurant Assistant Chef

1 week ago


Penang, Malaysia MIRAKU SDN BHD Full time

Job Function A. Responsibilities: - Maintain highest level of Quality, Service and Cleanliness in all work assignments. - Practice correct grooming and hygiene practices. - Prepares safe food products according to Sushi King Standard Operating Procedures (SOP) and Halal guidelines. - Able to serve customer according to Standard Operating Procedures. - Follows approved Standard Operating Procedures and schedules for cleaning and sanitation of customer’s area, food preparation area, storage area, equipment and utensils. - Responsible for customer satisfaction on food and service served - Provide On-Job-Training for senior crew and crew level. B. Duties: 1. Kitchen Area - Preparation for all Stations: All preparation work stations to be done according to Standard Operating Procedures and completed before the rush hours. - Follow Restaurant Opening standard by ensuring Restaurant opening on time with all preparation available and sufficiently prepared. - Handover shift with sufficient stock and preparation before sign off to ensure smooth operations. - Perform Opening and closing duty for all kitchen station according to Standard Operating Procedures. - Act as trainer and buddy to crew member. 2. Dine-in and Pantry Area - Preparation for Dine-in, Pantry and Cashier Areas: All preparation work stations to be done according to Standard Operating Procedures. - Perform Opening and closing duty for dining area and pantry area following Standard Operating Procedures. - Perform customer service with hospitality; start from greet the customer until clear the table upon customer leave according to Standard Operating Procedures. - Serving the product according to Standard Operating Procedures. - Handle customer feedback and enquiries. - Perform activities to support sales increase. - Act as trainer and buddy to crew member. 4. Quality Control - Set high importance on hand washing and sanitation before handling any food. - Practice “Clean As You Go” at work station. - Ensures proper garbage and waste disposal. - Safe handling of Equipment and assist manager to monitor equipment temperature and immediately report on any breakdown. - Safe handling and keeping of Chemicals 4. Hygiene and Cleanliness Practices - Set high importance on hand washing and sanitation before handling any food. - Practice “Clean As You Go” at workstation. - Ensures proper garbage and waste disposal. - Safe handling of Equipment. - Safe handling of Chemicals. 5. Stock Handling - Check stock received according receiving Standard Operating Procedures. - Report to Manager on Duty if stock doesn’t meet the standard. - Arrange and manage stock in storeroom, chiller and freezer based on First In First Out (FIFO) basis after checking and verified by Restaurant Manager. - Issue stock according to the stock issuing checklist made by the Senior Cook / Restaurant Manager. - Ensures storeroom, chiller and freezer always organized and cleanliness maintain. - Assist Manager on stock balance and stock requisition. 6. Communication - To communicate with Manager on Duty relating to product shortages, product quality and food safety issue, equipment functionality, cleanliness and Halal requirement. - Communication of stock and preparation status to next person before sign off from work to ensure smooth operations. - To communicate with Manager on Duty relating to customer’s feedback or request immediately. - To frequently communicate with senior staff to attain more work knowledge. - To communicate change of work schedules. 7. Equipment Functionality - Check the equipment functionality. - Report to Manager on Duty immediately if found equipment faulty. 8. Other Responsibilities - Performs other duties as required by Restaurant Manager, Manager on Duty, Regional Kitchen Trainer, Chief Cook and Kitchen Leader. 9. Set Performance Standard. - Good Manufacturing Practice (GMP). - Customer experience index below 10. - Operating Excellence Checks and Customer experience visitation. - Cleanliness - Product Quality - Equipment - Hospitality
Miraku serves authentic Japanese fine food
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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