Assistant Director of Sales

2 weeks ago

Penang, Malaysia Marriott International, Inc Full time

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only.

**Job Number** 23196731

**Job Category** Sales & Marketing

**Location** Penang Marriott Hotel, One Marriott Drive, Penang, Malaysia, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**HOTEL DESCRIPTION**

Perfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang Marriott Hotel will be part of a 55-storey tower, featuring 220 rooms to enable guests to seamlessly transition between work and relaxation. A range of dining options, including a speciality restaurant, an all-day dining buffet restaurant, bar and lounge areas, will provide guests with a wide offering of local and international favorites. Guests will also be able to maintain their fitness routines while on the road, with a fully-equipped fitness center, along with an outdoor swimming pool, complete with a sun deck. This new hotel will also cater to business travelers’ every need, with a state-of-the-art business center and multi-purpose event spaces - including a 500sqm ballroom as well as 4 meeting rooms, perfect for hosting business meetings, functions and other special events. The hotel is projected to open in Q1, 2024.

**JOB SUMMARY**

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

  • Assistant Director

    4 days ago

    Penang, Malaysia JAC Malaysia Full time

    Location: - Penang- Specialisation: - Entertainment- Salary: - MYR 60,000 - 65,000 (Annual)- Reference: - PR/156845- Contact details: - Charmaine Loo- Job published: - March 05, 2024 14:36**JOB DESCRIPTIONS** - Assist the director with administrative matters, arranging meetings, making schedules, managing files and documents. - Assist the director in the...

  • Director of Business Development

    2 weeks ago

    Penang, Malaysia Shangri-La Hotels Full time

    Shangri-La Rasa Sayang, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East...

  • Administrative executive

    1 week ago

    Penang, Malaysia Ultimate Solution Consultancy Full time

    Job Responsibilities: Administer and execute paperwork to ensure smooth operations. Able to work independently and report directly to the Director To assist the Director in performing daily tasks both routines and special tasks. Working knowledge of MS Office Assist in preparing the monthly reports, and presentation materials for meetings when the need...

  • Administrative executive

    3 weeks ago

    Penang, Malaysia Ultimate Solution Consultancy Full time

    Job Responsibilities: Administer and execute paperwork to ensure smooth operations. Able to work independently and report directly to the Director To assist the Director in performing daily tasks both routines and special tasks. Working knowledge of MS Office Assist in preparing the monthly reports, and presentation materials for meetings when the need...

  • Technical Sales, Dairy

    3 weeks ago

    Penang, Malaysia IFF Family of Companies Full time

    Job Description Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. IFF is looking for a highly motivated and dynamic individual with knowledge of the dairy industry to fulfil our...

  • Assistant Sales Manager/ Sales Manager

    2 weeks ago

    Penang, Malaysia JAC Recruitment Malaysia Full time

    Location: - Penang- Specialisation: - Engineering & Manufacturing- Salary: - MYR 96,000 - 144,000 (Annual)- Reference: - PR/157192- Contact details: - Yuki Lim- Job published: - April 24, 2024 23:49**Assistant Sales Manager/ Manager** A versatile manufacturer of various Electronics Component company is looking for an Assistant Sales Manager/ Manager to be...

  • Assistant Corporate Secretary

    3 weeks ago

    Penang, Malaysia IVORY PROPERTIES GROUP BERHAD Full time

    To provide in-house secretarial services in managing and administering secretarial practices and corporate secretarial requirements in accordance with the applicable rules and regulations i.e. Company Act 2016. -Ensuring proper and timely filling of the statutory forms or returns to the Companies Commission of Malaysia (CCM), Bursa Malaysia and any other...

  • Director, Employee Services

    5 days ago

    Penang, Malaysia Flex LTD Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Complex Director of Sales

    2 months ago

    Penang, Malaysia Marriott International, Inc Full time

    **Job Number** 23115553 **Job Category** Sales & Marketing **Location** Penang Marriott Hotel, One Marriott Drive, Penang, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **HOTEL DESCRIPTION** Perfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang...

  • Complex Director of Sales

    3 days ago

    Penang, Malaysia Marriott International, Inc Full time

    **Job Number** 23115553 **Job Category** Sales & Marketing **Location** Penang Marriott Hotel, One Marriott Drive, Penang, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **HOTEL DESCRIPTION** Perfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang...

  • Automation Technical Project Director

    7 days ago

    Penang, Malaysia Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • E-commerce Manager

    1 month ago

    Penang, Malaysia HPL Hotels and Resort Full time

    As E-Commerce Manager, you are responsible for the work performance of one or more subordinates who are in the back-line of guest service for consistently meeting differing guest’s needs & wants consistent to your assigned area of responsibility in the Revenue department. You direct the procedural and personal dimensions of one or more work process through...

  • E-commerce Manager

    3 days ago

    Penang, Malaysia HPL Hotels and Resort Full time

    As E-Commerce Manager, you are responsible for the work performance of one or more subordinates who are in the back-line of guest service for consistently meeting differing guest’s needs & wants consistent to your assigned area of responsibility in the Revenue department. You direct the procedural and personal dimensions of one or more work process through...

  • Sales Assistants

    2 weeks ago

    Penang, Malaysia SPORTS DIRECT MST SDN. BHD. Full time

    1. Responsible of backroom and storeroom operations. 2. To assist Product Supervisor / Assistant Shop Manager on product receiving. 3. Product tagging at the backroom. 4. To assist on stock replenishment. 5. To assist on the product display arrangement in the shop. 6. Assist Product Supervisor to change price tags before and after sales. 7. Assist Product...

  • Sales Assistant

    1 month ago

    Penang, Malaysia TRENDCELL SDN. BHD. Full time

    i. Assist in general operation functions and ad-hoc assignments ii. Understand all product category and maintain the quality of all products as well as freshness iii. Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product...

  • Sales Assistant

    3 days ago

    Penang, Malaysia TRENDCELL SDN. BHD. Full time

    i. Assist in general operation functions and ad-hoc assignments ii. Understand all product category and maintain the quality of all products as well as freshness iii. Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product...

  • Sales Executive

    4 weeks ago

    Penang, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    ・Sales for new & existing clients (about 50% : 50%), but more on existing clients ・Manage the relationship between clients and each salesperson ・Frequency depends on each sale but roughly once a two months ・Prepare sales plan & report for Managing Director (MD) ・Visit clients majority 50% in ASEAN, 50% in China & America (all over the...

  • Associate Director

    1 week ago

    Penang Island, Malaysia Peopleconnexion Full time

    Work for a company that values career development and growth Expat Salary and Benefits working with an international organisation in PNG Fluent in Mandarin and English essentialThe Organisation:The RoleAs an Associate Director, GSG, your primary role is to oversee and expand a portfolio of multi-national customers with a strong presence in PNG and...

  • Retail Sales Assistant

    2 weeks ago

    Penang, Malaysia Zenxin Agri-Organic Food Sdn. Bhd. Full time

    _**Job Description**_ - Provide good sales service to walk-in/ phone call customers - Assisting in all aspects of outlet, especially cashier, products display, restocking shelves, stock take & cleanliness - Provide products information to customers - Upsell and cross sell of company range products - Responsible in dealing customer inquiries/ complain - Build...

  • Assistant Manager, Finance

    1 month ago

    Penang, Malaysia IFF Family of Companies Full time

    Job Description IFF boldly brings together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to...