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Manager - IT Delivery (Application Management)

4 months ago

Sepang, Malaysia Malaysia Airports Holdings Full time

**Date**:18 Apr 2024

**Location**: Sepang, 10, MY, 64000

**Company**:Malaysia Airports Holdings Berhad

**POSITION GENERAL SUMMARY**

**ESSENTIAL POSITION FUNCTIONS**
- Strong in system and software design, development and testing methodologies.
- Substantial knowledge and exposure to ITIL and SDLC Frameworks.
- Provide technical advice, guidance, and coaching on solutions design, platforms, programming languages, and coding.
- Develop and implement support strategy to optimise, digitalise and improve operations efficiency.
- Ensure efficient incident, problem, change management, and request fulfilment to meet the operations SLA.
- Analyse and implement the proactive operations support and monitoring and increase the maturity level
- Ensure high quality of deliverables and services through close cooperation between the project manager, contractors, and business users.
- Ensure the growth in subordinates' personnel skills and competencies.
- Responsible for unit budget (CAPEX and OPEX) management.
- Any approved deliverables assigned by MAHB IT Division top management that can impact the MAHB businesses.

**Key Challenges**:

- Proactive monitoring and optimisation to ensure the systems are serviceable without impacting the business.
- Developing new ideas for management reporting and presentations.
- Must have in-depth knowledge and experience in airport operations, project management, stakeholder management, business analysis, requirement engineering, effective communication plan and system support and maintenance skills to translate the business case into the system requirement and vice-versa for system improvement.
- Managing onsite and remote operations across MAHB and its subsidiaries.

**Skills**:

- Excellent written and verbal communication skills, and ability to collaborate across multiple stakeholders
- Has strong interpersonal, excellent judgment, decision making, honesty, ambition, work ethic and prioritization skills.
- Good leadership skills methodical and organisation with a strong ability to organize others

**Relevant Industries**:
**INTERNAL**
- **Degree holder with a minimum of 3 years relevant experience in Senior Executive Role, OR**
- **Diploma holder with a minimum of 5 years relevant experience in Senior Executive Role, OR**
- **Certificate holder with a minimum of 7 years relevant experience in Senior Executive Role**
- **Must achieve and maintain the following performance rating for two (2) consecutive years of at least**
- **Exceptional / A or Outstanding / B; and**
- **Minimum Meet Expectations / C**

**Relevant Industries**:
**EXTERNAL**
- Degree with minimum 5 years relevant wotking experience.

**Education**:
**EXTERNAL**
- Degree preferably with specialization in IT
- Experience in Airport Systems Management would be an added advantage.

**Additional Information**:
**Open for Malaysian citizens only.**
**Applications should reach us no later than 25 April 2024.**
**Only shortlisted will be notified.**

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