Business Support Manager
2 weeks ago
Located in Bangsar South
- Attractive remuneration package
- Good career progression
Our client is seeking a business support manager to lead our Salesforce development team. If you have a strong background in Salesforce development, excellent leadership skills, and a passion for driving innovation and excellence, we want to hear from you.
**Functions**:
1. Operational Oversight:
- Provide comprehensive operational support to various business functions.
- Collaborate with department heads to ensure smooth day-to-day operations.
- Streamline processes to enhance efficiency and reduce operational bottlenecks.
2. Cross-Functional Coordination:
- Act as a liaison between different departments, fostering effective communication and collaboration.
- Ensure alignment of business support activities with organizational goals and objectives.
3. Project Management & Change Management:
- Manage and coordinate various projects within the organization.
- Collaborate with project teams to define project scopes, timelines, and deliverables.
- Ensure projects are executed on time and within budget.
4. Policy Development and Implementation:
- Develop and implement policies and procedures to support business operations.
- Regularly review and update policies to ensure compliance with regulations and industry best practices.
5. Vendor Management:
- Evaluate and manage relationships with external vendors and service providers.
6. Data Analysis and Reporting:
- Analyze relevant data to identify trends, patterns, and areas for improvement.
- Prepare regular reports for senior management to support decision-making processes.
7. Training and Development:
- Develop training programs to enhance the skills of business support staff.
- Provide ongoing coaching and mentorship to team members.
8. Risk Management:
- Identify and assess potential risks to business operations.
- Develop and implement risk mitigation strategies to safeguard organizational interests.
**Requirements**:
- Bachelor's degree in Business Administration, Management, or a related field
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with the ability to make data-driven decisions.
- Ability to adapt to new work assignments, flexibility, and willingness to work effectively in a cross-functional setting
JN -032024-125203
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