Front Office Hotel

Responsibility Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay. **Requirements**: Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good organisational skills. - Good problem solving...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...

Delivers the basic standards and provide exceptional guest service at all times. - Maintains positive guest and colleague interactions with good working relationships. - Meets and greets all guests and assists with registrations. - Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out. - Verifies...

Duties and Responsibilities: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimized in accordance to the QSS - To maintain a good working relationship with own colleagues and all other departments. - Punctual, wearing the hotel uniform with...

Job Description: - Rotate through the functional areas of the property to gain an understanding of how each department contributes to the success of the hotel. - Develop skills and leadership under the guidance of the General Manager and other departmental leader through hands-on work. - Assist guests when needed. - Learn the operational workings of each...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Duties and Responsibilities: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimized in accordance to the QSS - To maintain a good working relationship with own colleagues and all other departments. - Punctual, wearing the hotel uniform with...

Job DescriptionThe Front Office Club Lounge Manager will be responsible for overseeing daily Club Lounge operations at Traders Hotel by Shangri-La. Key responsibilities include:Managing inventory, stock rotation, and ordering of supplies while maintaining cost control within the lounge budget.Supervising Guest Service Agents to ensure seamless check-ins, VIP...

1. To achieve a maximum occupancy and average rate at all times 2. To oversee day to day operation, ensuring a high standard of customer relations service within front office 3. Ensure front office operates with a sales attitude and are aware of room sales/revenue targets 4. To coordinate closely on room availability with Sales Department 5. Adhere to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Ensure Tamu Hotel & Suites Service standards is consistently practiced in terms of cleanliness especially Lobby area. - To check-in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression and meeting all brand standards. - To be totally familiar with all facilities, functions and special events...

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

Job description **RESPONSIBILITIES** - Handling arrivals, check-ins, departures for check-outs of all the hotel guests with friendly and professional manner. - Responding promptly to all guests’ complaints and enquiries. - Answering telephone calls, as well as screening and forwarding calls. - Ensure reception area is tidy and presentable, - Manage online...

To greet and welcome guests, answer all calls and direct as needed and coordinate hotel activities. - Any other ad-hoc activities as requested by management. **Job Requirements**: - Pleasant personality and outlook. - Excellent interpersonal skills. - **Front Office work experience in a 5-star hotel and luxury hotel is preferred.**: - Willing to...

1. Maximisation of rooms sales and revenue for the Hotel 2. Ensure our customers receive a fast, efficient check-in and check out 3. Ensure all customers queries or requests are handled in a polite, efficient manner 4. Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the Hotel 5. Adhere to all...

**Job Description**: This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard

Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...