Testing Accommodations Advocate

Designation: Exam Accommodation Advocate Location: WFH, office in Bukit Damansara Working hours: Rotational night shift; supporting US market Working days: Monday to Sunday (5 working days, 2 off days) **Salary**: RM3,300 (total package) + RM1,450 (retention bonus) **Requirements**: - A minimum of 2 years work experience in a contact center environment -...

**Job Summary**: **Core Responsibilities**: **Customer Service** - Achieve or exceed management goals for service levels, quality assurance, attendance, and established metrics. - Answer calls promptly, handle them efficiently, and meet predefined metric goals consistently. - Maintain punctuality and adhere to company guidelines for attendance. **Complaint...

**DUTIES & RESPONSIBILITIES**: - Strive to surpass management goals in performance scorecard metrics, quality assurance, punctuality, and attendance. - Respond to calls in accordance with management standards, consistently delivering high-quality call handling and meeting established metric goals. - Identify and report issues leading to complaints,...

**Role Description** Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be an exceptional addition to our Viewer Experience team. As a Viewer Experience Advocate, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at...

**GENERAL SUMMARY**: Duties and Responsibilities: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to...

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service customer support - Streaming Services Viewer Experience (Customer Support) team is seeking a Viewer Experience Advocate who will be...

**Location**: Sunway Visio (KL) **Working hours**: 8 hours between 8am and 8pm / 1 hour break e.g. 8am to 5pm or 11am to 8pm **Benefits**: AL, MC, one-way air ticket (limited, if coming from outside Malaysia), **Relocation allowance**: (for those coming from outside of Malaysia) **Selection Process**:Web test in English and Japanese→Web interview (one...

Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to meet customer service and Global Test Center Support...

Imagine a future where you’re part of a strong architectural community that designs and documents infrastructure architecture for our business **Welcome to Architecture & Technology** You’ll be part of our Architecture & Technology Competence team where you, together with your colleagues, will decide on product infrastructure architecture, technology,...

Job Role: Location: KL Sentral Shift: Day shift Job type: Permanent Responsibility/Activity 3Troubleshooting of system configurations and network settings 4Give accurate and real-time responses to viewer inquiries Required Skill (MUST) 1Experience using Windows Operating Systems, Microsoft Excel, Word and Google Docs. 2Excellent in typing, phone, and...

Summary **PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES**: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and...

**Requisition Number**: 182846 **Position Title**: Quality Designer I **External Description**: **EA SPORTS FC** Building on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking...

**Requisition Number**: 182843 **Position Title**: Quality Designer I **External Description**: **EA SPORTS FC** Building on an incredible 30 year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking...

**Role - Frontend Developer** **Key Roles and Responsibilities** - Develop a strong understanding of the functionalities, the dependency with downstream systems and to the business - Prepare the test plan, test data, test scenarios and test cases - Review regression test cases and add new test cases to the regression testing pack - Perform connectivity...

**Role - Frontend Developer **Job Description **Key Roles and Responsibilities - Develop a strong understanding of the functionalities, the dependency with downstream systems and to the business - Prepare the test plan, test data, test scenarios and test cases - Review regression test cases and add new test cases to the regression testing pack - Perform...

Software Quality Assurance EngineerAt Electronic Arts Inc., we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences. As a Software Quality Assurance Engineer, you'll play a crucial role in ensuring the highest quality of our game.Key Responsibilities:Collaborate with the development team to create a high-quality...

**About Us**: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three...

**Requisition Number**: 186012 **Position Title**: Quality Designer I **External Description**: JD - Role Overview: As a Software Quality Assurance Engineer, you will report to the hiring Manager and you will drive qualities with in-depth understanding of software design and implementation. You will identify quality issues and bugs as early as possible in...

We are looking for a **Registered Nurse** to care for our clients' patients and facilitate their speedy recovery. You will also be responsible for educating them and their families on prevention and healthy habits. - **Job Title**:Registered General Nurse - **Location**: Birmingham, United Kingdom - **Experience**:Minimum 6 months - 1 year of experience in a...