Branch Supervisor

**WE ARE HIRING**

**BRANCH SUPERVISOR - BANTING**

**JOB DESCRIPTION**

Operation
- To carry out day to day operations and improve retail’s performance in term of sales revenue, cost control, customer’s awareness and staff development
- To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
- Assist in controlling outlet’s operating expenses and billings
- Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
- Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
- Ensure & improve staff performance & productivity

Sales and Marketing
- Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
- Ensure pricing and display of merchandise items are correctly label and up to

Company’s standard practice

Inventory
- Monitor and handling of housekeeping and the ordering process of retail’s stocks
- Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management
- Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
- Scheduling and planning for sufficient manpower for daily operation
- Oversee the staff’s activities and work performance within their assigned area
- Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc
- Ensure compliance with Company’s policies and operational guidelines
- Report to Branch Head or Management on progress and issues
- To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service
- Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
- Provide solution to customers

Ad-Hoc Task
- Participate in any ad-hoc projects/tasks as assigned by the management

**QUALIFICATIONS**
- Diploma/Bachelor's degree in Business, Retail Management, or a related field.
- At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
- Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.
- Strong leadership, communication, and interpersonal skills.
- Analytical mindset with proficiency in data analysis and reporting.
- Willing to works 6 days per weeks and able to work on weekend & Public

Holidays.
- Possess own transport and willing to travel in Klang Valley and outstation if required.

014-635 8389 (Puan Eiza) for more details.

**Toong Star Sdn Bhd**
No 57, 59, 61 & 63
Jalan Sultan Alam Shah
Bandar Banting
42700 Banting
Selangor

Pay: RM3,000.00 - RM4,500.00 per month

Schedule:

- Day shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Commission pay

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Retail management: 5 years (required)

Application Deadline: 07/06/2024
Expected Start Date: 06/17/2024