Specialist - Policy Member Maintenance

7 months ago


Cyberjaya, Malaysia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives._
- To get there, we need people with _tech/digital/analytics_ expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone._

If you believe in developing a better tomorrow, read on.

About the Role

Responsible for delivering standard reports on periodic basis as required by the business for operations, regulatory, statutory purpose

**Job Description**:
1. Work with specialist/team lead to gather business requirement.

2. Identify the area where automation will help operations.

3. Identify required datapoints and collate data from multiple data source/teams.

4. Prepare design document.

5. Develop Power Query / macros in Excel VBA required to automate business process (with system integration and not limited to VBA only)

6. Provide support / improve existing Excel automations.

7. UAT testing on automation

8. Forward thinker in anticpating the potential problem that may arise and provide proactive solutions promptly.

9. Openness to learning new methodologies and ways of automation.

Operation Support and Others:
1. Provides technical support and mentorship to users on macro/automation/ and on-going maintenance.

2. Cross supports across operations as required.

3. Performs other responsibilities and duties periodically assigned by immediate manager to meet business requirements.

Financial and Non-Financial Measures:
1. Able to ease all manual work around processing, case allocation and chip in to process improvements.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



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