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General Manager

4 months ago

Kuala Lumpur, Malaysia Stamford Land Management Pte Ltd Full time

**About Stamford Hotels and Resorts**

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

Stamford Hotels and Resorts is looking for a highly dynamic, street-smart and savvy hotelier to join us as a General Manager for our hotels located in Australia. We welcome experienced and seasoned General Managers to apply.

**The successful applicant will be responsible for the following**:

- Lead and manage all aspects of hotel operations
- Full financial accountability for the hotel’s performance; drive business and utilise all areas of the hotel to generate revenue across the Rooms and F&B departments
- Plan, schedule and oversee all renovation/refurbishment/enhancement projects and ensure updates are provided promptly to key stakeholders
- Drive high levels of guest satisfaction through the consistent execution of service standards and initiatives, visible operational leadership and high interaction with guests
- Constantly engage with staff to seek feedback and create a highly engaged workforce

**About you**

To succeed in this role, you must run the hotel as if it is your own because you adopt a hands-on management style and are detail-oriented. You are relentless in seeking revenue opportunities and maximizing yield for the hotel, both in Rooms and F&B.

Effectively connecting with business clients and partners, guests, management team and staff members at all levels is an innate ability you possess. You constantly strive to create memorable experiences for your guests, support a positive work environment, challenge the status quo and inspire your staff to do the same.

**How to Apply**
- **Stamford Hotels & Resorts is an Equal Opportunity Employer.**_

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- General Manager: 7 years (required)
- Hospitality: 7 years (required)

**Language**:

- English (required)

Willingness to travel:

- 100% (preferred)