Customer Support

Job description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting Education: Secondary education or equivalent Experience: Two (2) years of relevant work experience At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

**JOB RESPONSIBILITIES**: - Acts as the primary interface between the customer & the company for managing specific programs to achieve planned revenue & profits for smaller customer accounts - Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time & that projects/programs are on...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...

Req ID: 120575 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Manager 3 **SAP Short Name**: MG3 **Job Title**: Customer Program Manager 3 **Job Code**: MG3-OPS-CPM **Job Level**: Band...

Maintain organized customer records purchase, orders and report month-end goal setting to senior management. - Coordinate the creation and distribution of presentations and supporting documents to assist the sales team in generating business leads. - Assist senior management by completing orders and informing customers about delays and delivery dates. -...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

EL06076 - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer...

To assist with internal communication for costing calculation, sample preparation, quality issue, etc. 1. To assist on preparing costing for quotation. 2. To communicate with internal department to get all information related to costing. 3. To follow-up on samples preparation. 4. To communicate and deal with customers. UNITED CREATION PACKAGING SOLUTIONS...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Resistor Manufacturer** **Salary Range: Basic MYR1,900 - MYR3,500** **Working Days: Mon - Fri** **Working Hours: 8am - 5:30pm** **Location: Senai, Johor Bahru** **Benefit: Panel Clinic, Medical Claim, Dental Claim and Insurance** MAIN DUTIES / RESPONSIBILITIES 1....

**Requirements**: - Diploma or Bachelor's Degree in Administration, Management, Supply Chain, Shipping, or a related field. - Knowledge in LMW reporting and custom compliance will be an added advantage. - Excellent attention to detail and organizational skills. - Proficient in document record-keeping. - Strong communication and interpersonal skills. -...

Coordinating production workflow for different customer’s product to ensure on-time delivery of shipments based on customer requirements - Daily update production latest schedule with enough equipment resources support, liaise with operation manager and coordinators to priority the work order through the shared work station - Long term production capacity...

**Responsibilities**: - Coordinating production workflow for different customer’s product to ensure on-time delivery of shipments based on customer requirements. - Daily update production latest schedule with enough equipment resources support, liaise with operation manager and coordinators to priority the work order through the shared workstation. - Long...

Job Responsibilities 1. Maintaining compliance files, including uploading, and organizing document in a document management system. 2. Coordinate internal and external efforts to adequate compliance audit coverage and minimize duplicate efforts. 3. Perform research on compliance issues as they arise from internal and external inquiries and document research....

To support and perform Manager-delegate role in leading the Department to fulfill quality objectives and ensure the regulatory and customers’ requirements are met. - To ensure that the QA/QC systems and quality standards of products are maintained and constantly improved. - To support the operation of the Department effectively and efficiently with regard...