Content Moderator

7 months ago


Petaling Jaya, Malaysia Teleperformance Full time

Overview:
Qualifications:

- High School Diploma required
- Understanding and cultural sensitivity of language/culture supported (minimum 6 years in country)
- Resiliency: Ability to view content that may be offensive, strong or abhorrent, with understanding.
- Fluency in written and spoken English or language required by the project
- Proven ability to deliver highest quality results while paying strict attention to detail.
- Analytical, a quick learner, and have a penchant for providing a better experience for Internet users.
- Ability to work in a fast-paced environment with high volume and complex demands.
- Strong team player that can remain positive during challenging assignments and balance priorities when necessary.
- Have a strong desire to learn continually and grow professionally.
- Personal experience using internet websites and internet social communication tools.
- If required by project: Strong knowledge of national and international political, historical and social news and figures in the media.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit material.
- Strong work ethic and ability to work with mínimal supervision.

**Responsibilities**:

- Responsible for evaluating online social media and advertising content in conjunction with policy.
- Participate in meetings to discuss findings and ongoing recommendations.
- Maintain high quality deliverables in daily workflow.
- Processes global user feedback in accordance with established procedures.
- Label areas and add remarks as per the process
- Prepare feedback reports using available tools
- Maintain high quality deliverables in daily workflow
- Provide first level troubleshooting and resolution of issues Take ownership of escalations as required and follow through to resolution. Further escalate as appropriate.
- For Ecommerce accounts: Engage sellers to establish long term relationships
- Work with engineering and linguistics to help improve the quality of next generation web services as required.
- Work with exceptional attention to detail and deliver optimal quality and productivity levels through data analysis.


  • Content Moderator

    2 weeks ago


    Petaling Jaya, Malaysia GrowthFn sdn bhd Full time

    Roles and Responsibilities of Content Moderator 1) Understanding client policies and guidelines, and making decisions based on them. 2) Reviewing user reports regarding website content. 3) Identifying improvement opportunities in workflow and suggesting solutions. 4) Liaising effectively with other internal and client teams. 5) Required Experience and...

  • Content Moderator

    3 days ago


    Petaling Jaya, Malaysia Language Talent Solutions Full time

    **Designation**: Content Moderator - Mandarin Speaker **Location**: Kelana Jaya, Selangor (Work from Office) **Salary**: RM 3,000 - RM 3,300 **Allowance**: RM 300 (Fix) **Operation hours**:24/7 rotational shift, 5 working days, 2 days off **Job Scope**: 1. Review seller, business and product information, short videos, and livestreams to ensure legal...


  • Kelana Jaya, Malaysia GrowthFn Full time

    Position Overview: As a Content Moderator for our video platform, you will be responsible for ensuring that the content uploaded and shared by users adheres to our platform's guidelines and community standards. You will play a crucial role in maintaining a safe and positive environment for all users by reviewing and moderating various types of video content....

  • Content Moderator

    7 months ago


    Kelana Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **Your Role**: - Review and moderate user-generated content (e.g., text, images, videos) according to established policies and guidelines. - Identify and flag inappropriate, offensive, or sensitive content that violates platform rules or legal regulations. - Maintain a high level of accuracy and consistency in content moderation decisions. - Respond...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia Teleperformance Full time

    Overview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...


  • Petaling Jaya, Malaysia Language Talent Solutions Full time

    Location: Petaling Jaya **Salary**: RM3000 under probation, RM3300 after probation Allowances: RM200-RM400 (Shift) Benefits: Annual Leave / Medical Leave / Medical Insurance / EPF & SOCSO Working Hours: - 5 rotational working days & 2 days off - 24/7 rotational shift ( 8 hours per day) - 3 different shift (morning, afternoon, night) Job...

  • Content Moderator

    2 days ago


    Petaling Jaya, Malaysia Right Recruit Sdn Bhd Full time

    Taking ownership of video content in alignment with client and business strategies - Proactively moderate and audit uploads taking the time to understand the needs of customers and the client - Taking ownership for all videos in respective language queue - Providing accurate monitoring of content on first instance requirement **Job Requirements** - Required...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia Right Recruit Sdn Bhd Full time

    Taking ownership of video content in alignment with client and business strategies - Proactively moderate and audit uploads taking the time to understand the needs of customers and the client - Taking ownership for all videos in respective language queue - Providing accurate monitoring of content on first instance requirement **Job Requirements** - Required...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and deliver defined process report. - Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia Nutriva International Sdn Bhd Full time

    Start anytime Full time: 10am to 5.30pm (Mon to Fri) Able to work in PJ, Kota Damansara Requirement: - Strong verbal communication skills. - Ability to analyze content quickly and make informed decisions. - Comfortable using various social media platforms and moderation tools. - Healthcare background/ Nutrition studies (encouraged to apply) - Positive...

  • Content Moderator

    5 days ago


    Petaling Jaya, Malaysia Ask Consulting Full time

    Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content received and sharing for Social Media Upload **Salary**: RM3,000.00 - RM3,500.00 per month Schedule: - Rotational...

  • Tiktok Live Moderator

    7 months ago


    Petaling Jaya, Malaysia Primax Amazing Sdn Bhd Full time

    Creating strategies for live marketing, planning live scripts, planning /executing content for day-to-day live streaming activities. - To research and be familiar with product knowledge prior to the live stream. - Make real-time adjustment to the livestream session to optimize the effectiveness of livestream session. - Consistently analyze data metrics after...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Job Requirement**: - Strong communication skills; - At least 3 years of working experience in a related field; - Optimistic, patiently, attentive, and responsible; - Customer-centric mindset; - Good communication & interpersonal skills; - Pro-active problem-solving and decision-making skills; - Able to work well within a team environment; - Able to...

  • Content Moderator

    2 weeks ago


    Petaling Jaya, Malaysia Growthfn Sdn Bhd Full time

    Do not miss out on this great opportunity to work for a BPO company offering the quality customer engagement and improving business. Location is in Kelana, Petaling Jaya Malaysia. Responsibilities will includes: - Review seller, business and product information, short videos and live streams to ensure legal compliance and safety of content uploaded to the...

  • Content Moderator

    7 months ago


    Kelana Jaya, Malaysia Mindpec Solutions Full time

    **Responsibilities**: - Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products. - Content Reviewers are responsible for optimal quality and productivity levels by making decisions regarding the content based on guidelines and policies. - Work may also include backend processes to...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position Title: Content Reviewer (Mandarin Speaker)** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: RM 3000 - RM 3200 + Shift Allowance** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Supporting Digital Social Media platform - Checking sensitive content on social media based on...


  • Petaling Jaya, Malaysia IT BUSINESS SOLUTIONS SDN BHD Full time

    Bachelor’s Degree (Open for Fresh Graduates) Able to Read, Write and Speak Native Urdu Language is a must Working towards creating a positive environment and improve user experience online Managing and safeguarding content effectively on digital platforms Responding to user inquiries with high quality, speed, empathy, and accuracy Understanding and...

  • Content Reviewer

    7 months ago


    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position Title: Content Reviewer (Indo Speaker)** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: RM 3,500 + Shift allowance** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Organize, categorize, and publish content and information using specific tools and channels. - Review, classify...

  • Content Moderator

    7 months ago


    Petaling Jaya, Malaysia Teleperformance Full time

    Overview: Qualifications: - Bachelor's Degree required - Understanding and cultural sensitivity of language/culture supported (minimum 6 years in country) - Resiliency: Ability to view content that may be offensive, strong or abhorrent, with understanding. - Fluency in written and spoken English or language required by the project - Proven ability to...

  • Tiktok Admin

    7 months ago


    Kelana Jaya, Malaysia Nuetra Sdn.Bhd Full time

    **Job Title: TikTok Admin** **Job Overview**: The TikTok admin is responsible for managing and overseeing various aspects of TikTok content, user engagement, and community guidelines. This role involves monitoring user-**generated content**, **Doing Live** ensuring compliance with community guidelines, and supporting user interactions to maintain a positive...