Content Moderator

2 weeks ago


Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

**Position Title: Content Reviewer (Mandarin Speaker)**

**Working Location: Petaling Jaya**

**Tenure: 1 year contract / Renewable basis**

**Salary: RM 3000 - RM 3200 + Shift Allowance**

**Working Hour: Rotational Shift Basis**

**Responsibilities**:

- Supporting Digital Social Media platform
- Checking sensitive content on social media based on guideline
- Accountable for the success and quality of the process
- Reviewing content (videos, image, text, live-streaming and audio) in accordance with Client's processes and policies.
- Responding to customer inquiries regarding LIVE actions, such as abuse reports and enforcement appeals.
- Ensures that the process is followed correctly in-Service Operations
- Approves management reporting and tool requirements
- Help improve the defined processes as we create more automation and gather information

**Job Requirements**:

- Excellent communication skills
- Fluent in Mandarin and English both written and spoken
- Fresh grad are welcomed to apply
- Experience with social networking (or similar programs)
- Ready to work in 24/7 environment
- Can start work immediately

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM3,200.00 per month


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