Content Moderator

7 months ago


Kelana Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Your Role**:

- Review and moderate user-generated content (e.g., text, images, videos) according to established policies and guidelines.
- Identify and flag inappropriate, offensive, or sensitive content that violates platform rules or legal regulations.
- Maintain a high level of accuracy and consistency in content moderation decisions.
- Respond promptly to content-related inquiries or escalations from users or internal stakeholders.
- Collaborate with cross-functional teams, including legal, compliance, and customer support, to address content-related issues effectively.
- Stay updated on industry trends, content regulations, and best practices for content moderation.
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal

**Requirement**:

- Excellent English and Mandarin communication (verbal & written) skills
- Able to converse in Cantonese is advantageous
- Diploma and above or equivalent
- Fresh graduates are encouraged to apply

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Performance bonus

Application Question(s):

- Are you able to join immediately?

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- Mandarin (required)



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