Front Desk Office

The Front Office Manager has overall responsibility for **supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction**. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Job scope includes - Defining and implementing front desk...

**For local Malaysian IC holder only.** **URGENT VACANCY for** **Revenue & Front Desk Officer.** Intake**:As soon as possible.** - **Location**:75, Changkat, Bukit Bintang, 50200 Wilayah Persekutuan, Kuala Lumpur, Malaysia - **Salary**: Negotiable (Depending on qualification and experience) **Responsibilities** - Maintain Online sales channels and push...

Attending Walk in customers. - Customer Support, such as invoicing, customer service, promotion packages. - Handling customer enquiries at front desk reception counter. - Assiting for reservations arrangements. - Handling request and problem solutions in order for customer satisfaction. - Any other job that required by superior from time to...

**For local Malaysian IC holder only.** **URGENT VACANCY for** **Revenue & Front Desk Officer.** Intake**:As soon as possible.** - **Location**:75, Changkat, Bukit Bintang, 50200 Wilayah Persekutuan, Kuala Lumpur, Malaysia - **Salary**: Negotiable (Depending on qualification and experience) **Responsibilities** - Maintain Online sales channels and push...

**Videographer/ Editor/Front Desk** **Description** **Responsibilities** - Administration. - Daily operation. - Up Keeping. - Customer service and engagement. - Video Editing - Content Idea **Requirements**: Proficient Malay and English is required. Chinese language is a plus. Experience as front desk representative, or relevant position. Experience in...

Greeting, welcoming, directing and announcing the visitors at the front desk - Answer screening and forwarding incoming phone calls - Receive and sort daily mail - Order front office supplies and keep inventory of stock - Update calendars and schedule meetings **Location**:Equatorial Plaza, Jalan Sultan Ismail **Job Types**: Full-time, Contract Contract...

**Hotel Front Desk Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request. - Providing guests...

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk provides professional and...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

**JOB RESPONSIBILITIES** - Correspondence and redirect phone calls to the right person professionally. - Process sense of urgency and stay alert on screening suspicious phishing incoming calls to protect company benefits. - Ensure all the incoming / outgoing mail and parcels are handled carefully by sorting and distributing to the right person. - Maintain...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

Job Description: We are currently seeking an experienced and dynamic Front Office Supervisor to join our exceptional hotel team. As a Front Office Supervisor, you will play a key role in overseeing the front desk operations, ensuring exceptional guest service and efficient daily operations. This is an excellent opportunity for a motivated individual with a...

1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

**Job Number** 24068830 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

**Job Number** 23210507 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

Job Description Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and...

**Responsibilities**: - Courteously and accurately answer inquiries from potential guests and accepts hotel reservations. - Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. - Use suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervise daily shift process...

**Job Number** 24083919 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front...

**Job Number** 23208148 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

**Job Number** 23209630 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Kuala Lumpur, 168 Jalan Imbi, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...