Recovery & Collection Officer
5 months ago
Responsibilities : Perform calling activity for inbound / outbound customers and negotiate payments for past due accounts To follow the standard telephone scripts provided during dunning activities To ensure all works / assignments submission to supervisor is accurate and on timely manner Confirm payment mode (cash/cheque/online). If it is cheque payment, remind customer to follow as per the bank’s standard To escalate to Supervisor on early sign of financial difficulties / market concern based on customer’s feedback Respond to customer queries in a timely manner To escalate to Supervisor within 24 hours on queries / potential complaints / complaints requires investigation To ensure all SOP processes relating to own work area are strictly adhered to at all times Requirement : Experience in the banking industry, with collection knowledge and company loan product knowledge. Knowledge of laws relating to bankers’ rights, corporate finance, security documentation and realization, appropriate Corporate Law and Insolvency Strong negotiation, communication, analytics and interpersonal skills. Benefits : Easy accessible to public transportation Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working Proactive wellbeing support A continuous learning culture
Bachelor's or Equivalent
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Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
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Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
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Credit Recovery Officer
4 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
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Recovery Officer
5 months ago
Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full timeGaji Pokok RM1500 - RM2500 Komisen Tinggi & Bonus Bulanan dan Insentif menarik menanti anda Company Description: CREDIT RECOVERY Company Name: CREDIT RECOVERY Size: 20-50 employees Contract Type: Full-time Minimum Education Required: spm and above Experience Level: 1-3 years Gender Preferred: All Genders Job Categories: Customer Svc/Call Centre Job Type:...
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Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Queby Recovery Management Sdn Bhd Full time**Job Summary** - **Minimum 1 year experience in collection field**: - **Male or female**: - **Able to work independent**: - **Work towards target**: - **Able to visit customers** **Responsibilities and Duties** - **Able to meet monthly target**: - **Must be prefect in site visit arrangement**: - **Familiar with voltage system will be an...
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Collection & Debt Recovery Officer
4 months ago
Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full timeTo do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...
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Collection & Debt Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full timeTo do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...
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Recovery Officer
5 months ago
Kuala Lumpur, Malaysia BRIGHT MEDIA SOLUTION SDN BHD Full timeRecovery officer is responsible for the collection of debts prior to legal recovery proceeding / negotiating payment / payment arrangements / handling debtor enquirers. **Job Types**: Full-time, Permanent Pay: From RM1,600.00 per month **Benefits**: - Maternity leave - Parental leave Schedule: - Early shift Supplemental pay types: - Commission pay -...
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Recovery Officer
5 months ago
Kuala Lumpur, Malaysia GlofinX Asset Management Sdn Bhd Full timeRecovery Officer. Creditor controller for Bank portfolio Call Centre, Collection Agency SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Field Recovery Officer
1 month ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Field Recovery Officer** - **Job Summary**:_ As a Field Recovery Officer, you will be responsible for executing strategies to recover outstanding debts and delinquent payments from customers in designated areas. You will work closely with the credit recovery team to implement effective recovery plans and achieve recovery targets. - **Job...
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Recovery / Collection
5 months ago
Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full timeWith or without experience - Good communication and Interpersonal skills - Ability to work independently and self motivated - Good command of Bahasa Malaysia and English. The ability to communicate in other dialects is an added advantage - Possess strong communication and negotiation skills - At least 1 year(s) of working experience in the related field is...
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Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...
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Recovery Officer
7 months ago
Kuala Lumpur, Malaysia SENTRAFIELD SDN BHD Full timeOur Mission Our mission is to consistently provide our clients with outstanding customer service and effective, compliant and innovative account receivable management services. Sentrafield specializes in both consumer and commercial third-party collection services. We are committed to promptly and vigorously recover your funds using our extensive knowledge...
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Recovery and Collection Manager
5 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeDevelop and implement effective collections strategies and processes in line with industry best practices and regulatory requirements. - Oversee the firm's collections process, ensuring timely and accurate payment of outstanding debts. - Manage a team of collection agents, providing guidance, coaching, and feedback to improve performance and productivity. -...
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Debt Recovery Collection Specialist
5 months ago
Kuala Lumpur, Malaysia Air Products Full timeAS-MY-Kuala Lumpur **Job Description and Qualifications** - Purpose - Responsible for supporting the Debt Recovery Collection (DRC) activities which is part of collection process in the respective regions or countries of responsibilities - Nature and Scope - Reporting to the Collection Supervisor, you will assist in providing support in the areas of 3rd...
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Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Shariq Partners (M) Sdn Bhd Full timeresponsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments. -To make outbound calls and remind them of their payments. -To achieve individual / group targets in order to be entitled for Incentive Scheme -Explain and clarify on non-payment and other product services. -Persuade, negotiate and work with...
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Recovery Officer/telecollector
5 months ago
Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time**JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To negotiate favourable payment arrangements for settlement of account outstanding. - To assist customers with any existing disputes to enable them to make full settlements. - To handle basic administrative functions. - To handle ad hoc...
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Credit Recovery Officer
2 months ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...
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Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia LEADCOM CORPORATION SDN.BHD. Full time**Credit Recovery Officer / Credit Recovery Executive** - Make Outbound Calls to remind delinquent accounts about their overdue payments. - To ensure payment dues are collected **Requirements**: - Required skill(s): Negotiations, Customer Service and Sales. - Required language(s): English, Bahasa Malaysia. - Fresh graduates are encouraged to apply. - 30...
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Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Collectius CMS (M) Sdn Bhd Full time**Overview** We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery...