Start Up Bpo

**What will you do?** - Responds and addresses customers' problems in a timely manner utilizing our support system - Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. - Utilizes proprietary and external tools and resources to identify and resolve customers' inquiries - Provides feedback on...

**About the Position**: **Minimum Qualifications & Experience**: - Graduate in a clinical, pharmacy or life sciences related field. - At least 1-2 years of related experience in either a CRO, pharmaceutical or clinical/hospital environment. **Responsibilities**: - Act as primary contact for Regulatory Start Up Manager and/or Project Manager during...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is...

Design training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labelers successfully go-live within the targeted timeframe. - Deliver process/product/policy training in classroom and/or virtually to new joiners - Involve in setting up product knowledge test, share result analysis and work with key stakeholders to...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Japanese language BPO Operations Call Centre skills - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4...

Pre-Commissioning, Commissioning, and Start-Up Subject Matter Expert (Short Term)Bumi Armada WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaImmediate short-term opportunity for mid-level technical professionals. Candidates must be available to start as soon as possible.We are seeking experienced Subject Matter Experts (SME) in...

**Job Details** - Location: Livingston Tower, George Town, Penang - Shift : 5 working days **Responsibilities** - Log customer interactions in our system for proper documentation - Follow-up with customers as appropriate - Review customer’s account to identify and offer products that will benefit the customers (Sales Representative) - Participate in team...

**Short Role Description** As an Account Manager, you will have the opportunity to work with big accounts operating on a global scale. Our Sales/Account Managers are excellent communicators with amazing analytical skills which allow them to ensure service quality and client satisfaction. This business-to-business sales professional should be able to...

**Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Content Moderator english Native Korean - A leading BPO in KL is looking for a Content Moderator - Native Korean to join their team ASAP! Start date: Immediate...

**Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Content Moderator english Native Korean - A leading BPO in KL is looking for a Content Moderator - Native Korean to join their team ASAP! Start date: Immediate...

**Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Content Developer - Start date: Immediate Joiner 1 HC Salary : 7K MYR Overview Identify and escalate priority issues through proper channels when...

**Role**:Sales Representative **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Sales / Business Development / Client Servicing Key Skills: Information technology Sales International Call Centre Inside Sales Call Centre skills Cold Calling BPO call centre Technical sales Fluent both Cantonese...

**BPO Contact Center Team Leader (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies. **Office location: Kuala Lumpur** **About the role**: - Manage day-to-day planning and operations of your...

#BuildYourDreamWithUs **What is your task on a daily basis**: Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Korean - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the...

**Key Responsibilities** - **Customer Support**: - Respond to customer inquiries promptly and accurately, ensuring a positive customer experience. - Resolve customer issues and complaints efficiently, escalating complex cases to the appropriate department when necessary. - **Communication**: - Communicate effectively with customers, demonstrating empathy...

✨Walking Distance from LRT/ MRT station ✨ 24/7 Contact Centre Environment with training provided ✨Basic starting from 3.7k + Variable benefits up to 2k **Responsibilities**: - Handle customer inquiries via various platforms - inbound calls - Respond to customers on timely manner while following standard operating procedures. - Use CRM to record case...

**Role**:Sales Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Vietnamese web development skills Technical sales Fluent in Vietnamese and English- We are hiring Native Vietnamese for Tech sales position in KL -...

**About the employer** The employer is a BPO company in Malaysia with rapid expansion focusing on IT and Fintech industry. Now looking for an Admin Manager based in Mid Valley City, Kuala Lumpur - Basic up to RM 6500 + other allowance - Walking Distance from KTM **Responsibility** - Responsible for the entire office administration, monitoring general...