Content Moderator
6 months ago
**Role**:Content Moderator
**Timings**:Flexible (Permanent)
**Industry**:BPO
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Content Developer
- Start date: Immediate Joiner
1 HC
Salary : 7K MYR
Overview
Identify and escalate priority issues through proper channels when necessary
Follow up with customers to ensure their technical issues are resolved
Work with other team members in identifying better ways in providing better customer support
Meet all key performance indicators set by the company and client
Adhere to the policies set by the company and client
**Qualifications**:
Language proficiency in English is mandatory, especially writing
Must be native speaker of Korean language
Prior experience in BPO would be an added advantage
Fast learner and independent
Organizational and time management abilities
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