Service Delivery Assistant

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...

Objective: - To be able to resolves client support and services issues with a proven ability to implement and communicate difficult decisions to ensure good customer service is achieved and assist in company business growth. **Responsibilities**: - Understand and interpret terms and conditions of support contract, delivery measurements, labor rates,...

**Job Details** **What you will do** - Providing administrative support to the Service Operations Team and between various departments **How you will do it** - Creation and closure of Service Contracts, billable and warranty service orders - Processing of purchase requisitions to vendors/ sub-contractors - Processing of goods receipt based on vendor’s...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

Position Summary: - Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and co-workers in a professional manner....

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

Descriptions Kuala Lumpur is the host to KPMG's ASPAC Compliance Delivery Centre ('˜'ACDC''), which offers tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust...

385816BR **S2P Service Delivery & Innovation Lead**: Malaysia **About the role** **Location**: Malaysia - **About this role**: The purpose of this role is to provide key insights into their Regional and Customer’s needs, and play a key role in designing and implementing standardized Service Delivery models that meet the region/customers’ needs and...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**What is your role**: - Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims...

**Job Description**: - Report Duty to Delivery Operation Executive - Occasionally assist in shuttling people from one location to another - Pick up and deliver items to their final destination - Verify delivery information, such as names, addresses, and telephone numbers - Load items onto delivery vehicles - Plan and follow the most efficient routes for...

Report Duty to Delivery Operation Executive - Occasionally assist in shuttling people from one location to another - Pick up and deliver items to their final destination - Verify delivery information, such as names, addresses, and telephone numbers - Load items onto delivery vehicles - Plan and follow the most efficient routes for delivery - Collect...

Provide customer support to customers - Guide customers in using company delivery website and app - Manage product and service enquiries and any customer issues **Job Types**: Full-time, Permanent **Salary**: RM3,200.00 - RM3,800.00 per month Schedule: - Day shift **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

**Position Summary** **Key Responsibilities** - Ensure prior calls to the customers are made with the given script before delivering the customer’s orders. - To ensure all delivery SOPs are always adhered to - 100% compliance - Provide exceptional customer service by being friendly, courteous, and professional. - To ensure all “safe device program”...

**Job Description**: **As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to**: - ** Serve as overall lead for designated hub** - ** Assist with hub...