Assistant Manager
7 months ago
Location: Menara Southpoint, Mid Valley Kuala Lumpur
Department: Office Leasing
**Responsibilities**:
- Promote the Knight Frank’s services to new clients
- Expanding Knight Frank’s network and clientele
- Develop strategy and plan to generate business for the department.
- Conduct research to identify opportunities.
- Develop opportunities in target markets with support of branding & marketing
- Nurturing and developing relationships with client.
- Retain Knight Frank’s clients.
- Coordinate with relevant business units & other key departments (where necessary).
**Job description**:
Lead Generation
- Generate leads through strategic methods including:
- Cold call
- Social media
- Market intel
- Networking
- Referrals
- Build long-term relationships with new and existing customers.
- Pro-actively hunt for target organizations & establish rapport with businesses that can benefit from Knight Frank’s services and arrange for meetings / presentation.
- Developing proposals & pitches for clients.
- Presenting Knight Frank’s services to clients.
- Analyse the customer base in Knight Frank to establish a common approach to retention and growth
- Undertake research to seek for new business opportunities.
Partners and the ecosystem
- Find and collaborate with partners and supply chain to improve Knight Frank’s brand profile.
- Manage strategic alliances & partnerships by securing corporate/ business relationships.
Training & Development
- Training personnel and helping team members develop business development skills.
Events
- Attending conferences, meetings and industry events to develop business.
- Organize and host networking events for Knight Frank including webinars and physical events - in collaboration with Branding & Marketing team.
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with mínimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint and other Microsoft Office tools.
- Comfortable using a computer for various tasks.
- Experience in lead generation and building commercial relationships with clients and ecosystem partners
- Knowledge of marketing and business development (strategic and tactical)
- Strong verbal and written communication skills
- Create a culture of constructive and effective communication
- Experience in presenting services professionally.
- Ability to contribute to development of strategy and take responsibility for delivering strategic objectives
- Ability to work effectively as a member of different teams both internally and externally
- Adaptability: Attitude of optimism and “can-do” orientation with ability to think creatively and navigate successfully past barriers and obstacles
- Initiative: Highly self-motivated and adaptable with the drive to self-improve and exceed goals
- Professionalism: Ability to project a mature and professional attitude, demeanor and appearance as is appropriate to a given situation
- Relationship Management: Instinctive motivation and ability to develop, nurture and balance positive professional relationships and connections with key stakeholders, including situations in which stakeholders may be competitors with each other or otherwise have unaligned interests
- Sees the Whole System: Ability to perceive the system in which we operate and its component parts from any vantage point
- Sense of Urgency: Ability to prioritize, plan and move decisively when necessary to meet timeframes and instill in others the importance of anticipating and acting to avoid timing crises
- Situational Perception: Ability to intuitively listen to—and recognize—the priorities and needs of others without bias and develop creative concepts for matching those priorities and needs with those of our organization in a “win-win” environment
- View of the Horizon: Ability to see future trends and pathways that can contribute to long-term organizational success.
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