Human Resources Executive

3 months ago


Kuala Lumpur, Malaysia KOMO CAFE SDN BHD Full time

**MAIN JOB RESPONSIBILITIES**:
**1) Recruitment and Staffing**:

- Develop and implement effective recruitment and staffing strategies.
- Create job descriptions, post job openings, and manage the hiring process.
- Conduct interviews and collaborate with hiring managers to make hiring decisions.

**2) Employee Relations**:

- Mediate and resolve employee conflicts or disputes.
- Implement and enforce company policies and procedures.
- Foster a positive working environment and employee morale.

**3) Training and Development**:

- Identify training needs and organize training programs.
- Facilitate professional development opportunities for employees.
- Implement onboarding programs for new hires.
- Implement training programs that address the specific needs of F&B staff, including food safety, hygiene, customer service, and menu knowledge.
- Coordinate with culinary experts and industry professionals to provide specialized training for chefs and kitchen staff.

**4) Performance Management**:

- Develop and manage performance appraisal systems.
- Provide feedback to employees and managers on performance.
- Assist in the development of performance improvement plans.

**5) Compensation and Benefits**:

- Administer and manage employee compensation and benefits programs.
- Conduct salary surveys to ensure the organization's compensation remains competitive.
- Stay informed about industry trends and best practices in compensation.

**6) HR Policies and Compliance**:

- Develop, update, and enforce HR policies and procedures.
- Ensure compliance with labor laws and regulations.
- Handle employee relations issues, such as grievances and disciplinary actions.

**7) HR Administration**:

- Maintain accurate and up-to-date employee records.
- Manage HRIS (Human Resources Information System) and other HR-related software.
- Handle paperwork related to employee status changes, benefits, and other HR functions.

**8) Workforce Planning**:

- Collaborate with management to assess future staffing needs.
- Develop and implement workforce planning and succession planning strategies.

**9) Health and Safety**:

- Ensure compliance with health and safety regulations.
- Implement and manage workplace safety programs.

**Health and Safety Compliance (F&B)**:

- Ensure strict adherence to health and safety regulations, especially in the handling and preparation of food.
- Implement and monitor food safety protocols and certifications for staff involved in food preparation.

**10) Employee Engagement**:

- Develop and implement initiatives to improve employee engagement.
- Conduct employee surveys and gather feedback to identify areas for improvement.

**11) Legal Compliance**:

- Stay informed about changes in employment laws and regulations.
- Ensure the organization's HR practices align with legal requirements.

**12) Strategic HR Planning**:

- Contribute to the development and implementation of HR strategies that align with organizational goals.
- Provide HR input in organizational planning and decision-making processes.

**13) Customer Feedback and Service Excellence**:

- Implement feedback mechanisms to capture customer reviews and experiences.
- Use customer feedback to identify areas for improvement and provide additional training to staff to enhance service quality.

**14) Compliance with Industry Standards**:

- Stay informed about industry trends, regulations, and certifications relevant to the F&B sector.
- Ensure compliance with local, state, and federal regulations related to food handling, service, and employment practices.

**15) Crisis Management**:

- Develop crisis management plans to address situations such as foodborne illnesses, customer complaints, or unforeseen operational challenges.
- Train staff on emergency procedures and response protocols.

**16) Employee Retention Strategies**:

- Implement strategies to retain skilled F&B professionals, recognizing the importance of experienced chefs, kitchen staff, and service personnel.
- Provide opportunities for career growth within the organization

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- are u willing to outstation to our various branch?
- WHAT IS YOUR EXPECTED SALARY?

**Experience**:

- FOOD & BEVERAGE INDUSTRY: 1 year (preferred)
- Human resources: 2 years (preferred)
- The Employment Act, 1955: 1 year (preferred)
- FOREIGN WORKER: 1 year (preferred)
- HRIS: 1 year (preferred)

Willingness to travel:

- 75% (preferred)



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