Team Leader
6 months ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Wholesale Bank **function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.
**Responsibilities**:
- Managed the team by utilizing the manpower to support the workload and maximise the staff output
- Review the process work-flow from time to time to ensure continued efficiency and effectiveness of the team
- Review and perform quality assurance checks on Know Your Customer / Customer Due Diligence and on-going reviews completed by maker
- Provide advisory to the team members and BU/RM in completing their Know Your Customer / Customer Due Diligence and on information to obtain from customers to ascertain if an activity is suspicious or not.
- Assist in the escalation of Anti-Money Laundering (AML)/Countering of Terrorist Funding (CFT) and Sanctions related issues to Country Compliance.
- Ensure all KYC Review is completed in a timely manner (NTB, OGR & Triggered event)
- Ensure appropriate approvals are obtained for any exceptions or deferment as stipulated in UOBM’s AML/CFT guidelines
- Perform monthly reporting as and when required by Group Client Fulfilment & Services, Country Compliance and/or any other parties
- Providing training to new joiner(s) and existing team members whenever required
- Review team members’ performance from time to time and to provide feedback if necessary
- To attend all incoming ad-hoc requests in a timely manner
**Job Requirements**:
- Recognised degree and with good command in English
- At least 8 years of KYC/CDD experience within banking industry and preferably comes with leadership experience
- Resourceful and meticulous with strong analytical and problem-solving skills
- Self-driven with strong interpersonal skills
**Be a part of UOB Family**:
**Competencies**:
- 1. Strategise- 2. Engage- 3. Execute- 4. Develop- 5. Skills- 6. Experience
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Team Leader **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Team Leader Team Management Team Leading- Provide mentorship, guidance, and career development to members of their team.- high-performing team through an exciting...
-
Japanese Team Leader
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Handling Team Leader - *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Evolution Group Full timeJAWATAN KOSONG DIPERLUKAN DI KOMPLEKS MALURI CHERAS❗ - Lelaki & perempuan ( 20 tahun 45 tahun (warganegara malaysia) - Jawatan sebagai Team Leader - Gaji based on commission (RM4800 + insentif) - Tiada pengalaman atau fresh graduate boleh mohon (minimum SPM, Diploma,Degree) - Masa bekerja 9 pagi - 5 petang (sabtu dan ahad cuti termasuk public holiday) -...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time**Boost Team Leader Responsibilities**: 1. Overseeing the daily operations of the rstore to ensure smooth running and efficiency. 2. Ensuring customers are satisfied and happy with the service. 3. Ensuring that staff within the store adhere to the restaurant’s safety/service standards at all times. 4. Making sure that adequate staff is scheduled to...
-
Mandarin Team Leader
6 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeJob Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...
-
Assistant Team Leader
7 months ago
Kuala Lumpur, Malaysia FCM Full time**Job no**: 520760 **Brand**: FCM **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel **Are you looking to start with a new opportunity in the travel industry?** FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7...
-
Av Team Leader
7 months ago
Kuala Lumpur, Malaysia Hilton Full timeAV Team Leader An AV Team Leader is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions. You also responsible to oversees the small team. **What will I be doing?** An AV Team Leader will be required to set up AV related...
-
Sales Team Leader
6 months ago
Kuala Lumpur, Malaysia Radius Payment Solutions Full timeJob Advert Job Title: Telesales Team Leader - Telematics Location: Kuala Lumpur Radius Payment Solutions Ltd is one of the world’s leading service providers to the fleet and logistics market. Radius was initially established in the UK in 1990 and now operates globally with offices across 5 continents and customers worldwide. We are an ambitious, strong...
-
Pickup Team Leader
7 months ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Pickup Team Leader **to join DHL eCommerce Malaysia! The **Pickup Team Leader **will be responsible for ensuring timely, accurate and efficient pick-up arrangement from customers through effective planning of pick-up operations at the Depot. **_Essential Duties and Responsibilities _** Customer Service Management - Maintain...
-
Team Leader
7 months ago
Kuala Lumpur, Malaysia London Stock Exchange Group Full timeTeam Leader We are hiring a Team Leader for our Fixed Income Data Department in Kuala Lumpur, Malaysia. **Role Summary** LSEG Fixed Income Data Department is responsible for the collection, analysis, integrated entry, data quality management and service of the full bond life cycle data operations of fixed income data in Asian Chinese, Japanese and Korean...
-
Concierge Team Leader
6 months ago
Kuala Lumpur, Malaysia Hilton Full timeConcierge Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team LeaderVacancy: *Japanese Team Lead - Customer Service* Location: Cyber Jaya, Malaysia. Salary Max: RM 12,400 max + Allowances Process: Travel...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia TaskUS Full time**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Security Team Leader
7 months ago
Kuala Lumpur, Malaysia Hilton Full timeSecurity Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Magic Team Leader
6 months ago
Kuala Lumpur, Malaysia Hilton Full timeMAGIC Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...
-
Concierge Team Leader
6 months ago
Kuala Lumpur, Malaysia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Outlet Team Leader
6 months ago
Kuala Lumpur, Malaysia Hilton Full timeOutlet Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Japanese Team Team Leader
6 months ago
Kuala Lumpur, Malaysia Language Talent Solution Full time**Job Summary**: As a Japanese Speaking Team Leader, you will manage and guide a team that provides chat support through social media. Your primary goal is to enhance customer satisfaction and maximize team performance by overseeing daily operations, developing staff, and ensuring quality management. **Key Responsibilities**: - **Team Management**: - Lead...
-
Team Leader
6 months ago
Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...