Customer Service Officer

2 months ago


Senawang, Malaysia C-Pak Cergas Sdn. Bhd Full time

Effectively managing customer’s order on a day-to-day basis by coordinating with domestic or international customers ( manufacturer’s buyer/planner )
- To receive order from customers and liaise with planning team to ensure supply of goods within timeline given and response timely
- Verify pricing with marketing, execute & monitor all guideline implemented
- Manage the requirement of the account in order to deliver outstanding customer service whilst meeting the needs of the business by coordinating domestic/ international shipments with logistic department to ensure on time delivery

**Salary**: From RM3,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Senawang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- customer service: 1 year (required)

**Language**:

- Mandarin (required)
- Bahasa (required)
- English (required)



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