Executive, Customer Operation

7 days ago


Senawang, Malaysia UG Global Resources Sdn Bhd Full time

_**Qualification**_
- Degree Graduate in Supply Chain Management / Shipping / Logistics or equivalent
- **Skills**_
- Computer literate to handle Microsoft excel and Microsoft word
- Analytical, observant, timely and accurate
- Able to work with all levels within the organisation and external parties
- Consistent in record keeping and/or record taking
- Good communication and interaction skills with internal and external stakeholders
- Working experience in a mass production environment and supply chain is an advantage
- **Responsibilities **_
- **Logistics and Monitoring**: Monitor changes, track container status, and coordinate with various teams for the registration and entry of containers into the loading bay. This includes managing the final loading checklist and overseeing the container pull-out process.
- **Documentation and** Compliance: Prepare and manage all necessary shipping and customs documentation, including invoices, packing lists, and specific forms like COO for Germany and Form M for Nigeria. Ensure compliance with customs and tax regulations.
- **Communication and Coordination**: Liaise with shipment execution, documentation teams, and forward agents to ensure timely and accurate documentation. Communicate with customer service and sales management regarding vessel delays, shipment status, and changes in point of delivery (POD).
- **Financial Responsibilities**: Handle financial documents related to customs, tax, and freight charges. Close out documentation for customer and finance requirements.
- **Ad Hoc and Administrative Tasks**:Take turns monitoring container movements, address issues with shipping lines, request pre-invoices, and perform other duties as necessary to support the logistics process.
- Authorised to place booking of vessel for shipments according to shipment schedule dates.
- Authorised to expedite or delay container shipment date if necessary.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: From RM2,300.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Holidays
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Expected Start Date: 06/04/2024



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