Contact Officer, Demand Manager

3 weeks ago


Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:

- Assist in Plan, Monitor and assist Business Project Manager from inception until implementation.
- Assist in feasibility study and scope with Business/Product Managers on Business Requirement and obtain business case and justification for the initiative.
- Assist in Preparing Change Request and engage BTOM to provide impact analysis with cost and proposed timeline for the initiatives. Manage and monitor the SLA.
- Provide feedback where applicable and table any gap analysis on the initiatives. Escalate any roadblocks impacting scope and timeline to the relevant stakeholders for resolution
- Participate in the review on prioritization/re-prioritization of business request which may have impact on business strategies.
- Review and ensure that the Functional Specification (FS) prepared by T&O/Vendor are conclusive per Requirement and jointly sign-off the FS with T&O
- Prepare and submit the monthly Demand Management Dashboard Report and Quarterly Regional DM Newsletters to Group Demand Management

**Job Requirements**:

- A recognised Degree in Business Management & Entrepreneurship
- Minimum 1 year of experience and exposure in Banking or Financial Institution
- Possess good analytical, in problem solving and decision-making skills
- Good communication and interpersonal skills
- Independence/individual leadership to drive tasks assigned

**Be a part of UOB Family**:



  • Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full time

    About the Role:The Refine Group is seeking an experienced Demand Planning Manager to lead our APAC demand planning team. This role is responsible for maintaining industry-standard KPIs, ensuring forecast accuracy, customer service levels, and inventory targets are met.Main Responsibilities:Manage the centralized demand planning team in Kuala LumpurLead and...


  • Kuala Lumpur, Malaysia AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...

  • Demand Specialist

    2 weeks ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Demand Specialist **Reports To**: - Assistant Manager, Demand Specialist **Position Summary**: - Effectively deliver and implement O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation...


  • Kuala Lumpur, Malaysia ASK Resources Full time

    Lead Procurement and Supply team to ensure the team is efficient and responsive in supporting the business and stakeholders. - Liaise with markets and suppliers to ensure ideal stock level is available to fulfil orders. - Have robust demand and supply reviews that incorporate product lifecycle plans. - Be responsible for overseeing stock aging and escalate...

  • Demand Specialist

    2 weeks ago


    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Assistant Manager, Demand Specialist **Position Summary**: - Effectively deliver and implement O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets **Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full time

    This role involves managing the APAC demand planning team, which supports key regions including China, India, Japan, Southeast Asia, and Korea. The primary focus is to maintain industry-standard KPIs while ensuring forecast accuracy, customer service levels, and inventory targets are met. The position includes leading the demand planning process to align...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Azeus Systems Limited Full time

    Role SummaryThis is an exciting opportunity for a seasoned marketer to join Azeus Systems Limited as a Regional Demand Generation Specialist.The successful candidate will be responsible for developing region-specific marketing strategies to drive demand and increase brand awareness.Key ResponsibilitiesDevelop and execute region-specific marketing plans to...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Assistant Manager, Demand Specialist **Reports To**: - Commercial Revenue Manager **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated...


  • Kuala Lumpur, Malaysia Straumann Full time

    **Job Purpose**: **This position locates in Kuala Lumpur and focus on China first, meanwhile cover all APAC region.**: **The Regional Demand Planning Manager is responsible to analyze, challenge and align country sales forecasts, prepare regional demand plans in alignment/agreement with the country organizations, and to maintain regional demand plans in...

  • Demand Planner

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time

    Our client is seeking a highly skilled and experienced Demand Planner to take the lead in their S&OP meetings. This role offers an exciting opportunity to work closely with, review, and challenge sales and marketing teams within a multinational company that's currently undergoing transformation. The strategic location of the workplace, easily accessible by...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Commercial Revenue Manager **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets. **Key Accountability**: - Analyse internal and...

  • Contact Center Manager

    43 minutes ago


    Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time

    **Unlock Your Potential with American Express**">">As a Workforce Planning Analyst, you'll play a critical role in shaping the future of customer experience at American Express. You'll work closely with cross-functional teams to develop and implement workforce management strategies, optimize contact center operations, and drive business growth.About the...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT MALAYSIA** **IS LOOKING FOR AN DEMAND PLANNING ASSOCIATE MANAGER** **SENIORITY LEVEL**:Associate Manager **FUNCTION**:...


  • Kuala Lumpur, Malaysia Unilever Full time

    **The Purpose of Role**: The main objective of the role is to lead the demand and supply planning for the assigned business unit. The role manages and ensures service level delivery, business waste reduction, inventory optimization, and innovation planning. The role is expected to partner with the Business Unit (BU) and the Customer Development Teams to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nestlé SA Full time

    RequirementsBachelor's degree in Supply Chain, Engineering, Business or Economics.Master's degree in Supply Chain Management, Operations Management or MBA.Six Sigma Certification or similar would be an added bonus.The selected candidate will have +5 years of experience in demand & supply planning, with extensive experience in demand planning or production...

  • Senior Demand

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Kopi Kenangan Full time

    Join Kenangan Coffee, fastest-growing coffee chain, as a Senior Demand and Supply Planner and indulge your passion for F&B operations. We are dedicated to delivering high-quality beverages through our "grab & go" approach, catering to the caffeine needs of young urban professionals. As a crucial member of our team, you will oversee supply chain management,...


  • Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...


  • Kuala Lumpur, Malaysia JP Associates IT recruitment Full time

    **,Job Duties** - Hosting monthly collaboration forecast meetings with APAC markets cross functional team to drive the forecast accuracy improvement. - Item level forecast review and **Forecasting **system maintenance - Manage new product forecasting for APAC markets during new product development with continuous improvement of forecasting accuracy. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full time

    Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time

    Robert Walters is seeking a skilled Demand Planner to lead their Supply and Operations Planning (S&OP) meetings. As a key player in the company's transformation, you will play a pivotal role in managing demand forecasting activities, ensuring forecast accuracy, and compliance with processes and deadlines.About the RoleManage demand forecasting activities to...