Multi Store Manager

3 weeks ago

Kuala Lumpur, Malaysia Valiram Full time

**Location: Mid Valley, Kuala Lumpur**

**KEY AREAS OF RESPONSIBILITIES**

**_ Drive the Sales and maximize _**_Profitability_**
- Manage Group of stores sales performance
- Facilitate implementation of product/ sales strategies.
- Communicate information on sales goals and targets to the team on continuous basis.
- Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis. *Monthly Plan forecast.

**_Deliver WOW Experience_**
- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.

**_Develop Team_**
- Instil Valiram’s Entrepreneurial Spirit within the Team
- Consistently demonstrate appreciation and encouragement
- Facilitate learning opportunities among team members
- Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning.

**_Delivery Operations Excellence_**
- Execute and maintain compliance of Store SOP at all times.
- This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning/ Visual Merchandising/ POS/ Inventory.
- Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.

**_Engage in Innovation and Productivity Initiatives_**
- Generate potential ideas that may contribute to productivity improvements.
- Execute and motivate team to contribute to productivity improvement.

**COMPETENCY**

Technical
- MS Excel for reports
- Cash & receipt Management
- Productivity Improvement
- People development
- Interviewing
- Inventory
- Loss Prevention
- Sales Management & Forecasting

General
- Developing People
- Problem Solving
- Decision Making
- Team Leadership
- Communication

**REQUIREMENT**
- Total 8-10 years of total retail experience with a minimum of 5 years as a store manager role.
- Diploma/bachelor’s degree (desirable) in related field or equivalent experience.
- Ability to communicate, influence and negotiate effectively with all levels of leadership.
- Proven organizational skills - able to manage multiple demands with competing priorities and allocate time effectively.
- Ability to analyze situations and resolve issues with innovation and creativity.
- Ability to challenge and influence operational processes. (# Years with Valiram min 3 years with Valiram as SM)

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