Team Leader

5 months ago

Kuala Lumpur, Malaysia NexRoar Services Sdn Bhd Full time

**About Our Company**:
NexRoar Services is a customized software development recruitment company that offers end-to-end, scalable-technology solutions that allow companies to meet short-term needs while supporting future growth.

**Client Details**:
The client employs over 2,700 skilled individuals consisting of a cross-section of industry experts and technology professionals. Client delivers optimized solutions across the Collection and Recovery lifecycle, empowering organizations to manage their end-to-end collections operation more effectively and compliantly.

The position will be based in Kuala Lumpur, Malaysia. We shall offer Hybrid model of working.

**About the role**:

- Engage and manage the key stake holders to analyze Business requirements and Use Cases to transform these into Business design, Functional specifications, workflow design and configurations
- Serve as the single point of contact between the customer and the Dev/QA team
- End to end leading of projects
- Work with Project Manager & Technical lead to plan and deliver projects from requirements till GoLive
- Be responsible to successfully deliver projects with accountability and ownership
- Exhibit Leadership qualities by being proactive and taking ownership of the deliverables and team /client engagements
- Follow project milestones and ensure delivery of deliverables on time
- Getting the broader picture of the project and contributing accordingly. This includes understanding the technical & architectural aspects of project implementations
- Thought process to build reusable artefacts and to make use of them to reduce development / testing / deployment / maintenance efforts
- Ability to work with multiple customers at the same time
- Lead client workshops (face to face or over the phone) for consulting, drive solutioning and issue resolution with client
- Follow up and escalate gaps, issues and enhancements identified throughout the project and drive them to closure
- Display high level of knowledge and consistent service in all interactions with client
- Work independently or in a team to configure business workflows to create software solutions using company software.
- Support client activities throughout the implementation of project life cycle including testing phases
- Support & review test strategy / planning of the end to end solution
- Lead weekly status meetings with the customer
- Create implementation documentation and provide implementation related assistance with other team members as needed
- Mentor junior members on team and be responsible for their deliverables
- Engage in Pre-Sales demonstrations, providing solutions and providing estimates
- Identify opportunities to optimize solutions and reduce efforts for delivery

In addition to these skills, the individual needs to be skilled in SQL and knowledge acquisition. A Functional consultant interacts with clients (both business and technical personnel) on a constant

basis. Hence, it is necessary that a Functional Consultant have extremely good communication skills, should be able to listen carefully to clients and facilitate information gathering sessions.
- Overall 5-8 + years of IT industry experience
- Undergraduate / Graduate in Computer Science or Computer Applications such as B. Sc. / B.C.A. / B. Tech. / B. E. / M. Sc. / M. Tech. / M. E. / M.C.A.
- Strong industry experience including business analysis, writing functional specifications, and designing workflows
- Min. 5 years’ experience in Banking and Financial domain
- Min 4 years’ experience in a Project Management role is preferred.
- Min. 3 years’ experience in Collections & Recovery domain i.e. experience in debt management software implementation would be an advantage.
- Min. 3 years’ experience in customer facing role.
- Min. 3 years’ experience in conducting requirements gathering workshops.
- Strong knowledge on RDBMS concepts. Knowledge of AWS services like PostgreSQL, Aurora would be added advantage
- Technical mindset to understand and adapt to overall technical architecture
- Hands-on experience in running Software Development LifeCycle (SDLC) projects
- Process knowledge e.g. managing and tracking requirements, design, etc.
- Ability to perform data research and root cause analysis on data issues/discrepancies
- Good communication skills including verbal and writing skills
- Good mentorship skills

**What you'll get in return**:

- Attractive salary package with benefits
- Opportunity to work with a great team and organization

**Salary**: From RM8,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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