Associate Manager

6 days ago

Kuala Lumpur, Malaysia Standard Chartered Full time

**Job**: Operations

**Primary Location**: Asia-Malaysia-Bukit Jalil KL

**Schedule**: Full-time

**Employee Status**: Permanent

**Posting Date**: 06/Mar/2024, 2:06:32 AM

**Unposting Date**: 07/Mar/2024, 5:59:00 PM

**The Role Responsibilities**
- To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM).
- To discharge operational duties of the Cash Management Operations i.e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met.
- To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.
- To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients.
- To implement quality initiatives and activities of the division in accordance to the Group’s Quality System.

**Strategy**
- Manage teams in building a stronger relationship with our clients and customers.
- Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network.
- To accelerate new generation of leaders.
- Manage all initiatives to get more fit and flexible in the way we work.
- Focus on proving that we are here for good.

**Business**
- Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times

**Processes**
- Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same.

**People & Talent**
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk.
- Employ, engage and retain high quality people.
- Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality.

**Risk Management**
- Responsible for the Audit and Risk Control Standard associated with Cash Services operations.
- To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting.
- To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting.
- Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management
- Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner

**Governance**
- Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines.
- Embed the Group’s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among e

  • Business Development Assistant Manager

    4 weeks ago

    Kuala Lumpur, Malaysia TITAN Wealth Associate Sdn Bhd Full time

    **Job Highlights** - Attractive Commission, Bonus, Incentive & Retirement Benefits - Flexible working hours & work from home arrangements. - Continuous trainings provided & career growth opportunities. **Job Descriptions** - Evaluate client needs and create customized solutions that meet their financial requirements. - Build and maintain relationships with...

  • Business Development Assistant Manager

    3 weeks ago

    Kuala Lumpur, Malaysia TITAN Wealth Associate Sdn Bhd Full time

    **Job Highlights** - Attractive Commission, Bonus, Incentive & Retirement Benefits - Flexible working hours & work from home arrangements. - Continuous trainings provided & career growth opportunities. - Evaluate client needs and create customized solutions that meet their financial requirements. **Job Descriptions** - Build and maintain relationships with...

  • Key Account Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Brandme Associate Sdn Bhd Full time

    **About brandME** BrandME is a global trade show exhibit company. We are headquartered in Malaysia, with offices across the America, London, Middle East, APAC region. We are a dynamic and passionate team building towards delivering award-winning and cost-effective exhibit design, production, and support services all around the world. We are actively...

  • Management Associates

    6 days ago

    Kuala Lumpur, Malaysia Nettium Sdn Bhd Full time

    Nettium Sdn. Bhd. - Kuala Lumpur - MYR 4,500 - MYR 6,000 Posted 2 hours ago Management Associates Nettium Sdn. Bhd. Job Highlights Yearly Performance Bonus - Accessible to Public Transport - Monthly Team Engagement Budget -Job Description Job Responsibilities: - Management Associates will undergo a comprehensive training program, under the direction of...

  • Management Associates

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nettium Sdn Bhd Full time

    Nettium Sdn. Bhd. Kuala Lumpur MYR 4,500 MYR 6,000Posted 2 hours agoManagement AssociatesNettium Sdn. Bhd.Job HighlightsYearly Performance Bonus Accessible to Public Transport Monthly Team Engagement BudgetJob DescriptionJob Responsibilities: Management Associates will undergo a comprehensive training program, under the direction of experienced senior...

  • Associate - Bordereaux Management

    2 weeks ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Mandarin english Communication Skills Insurance Skills - **Career Opportunity: Bordereaux Management Associate/Sr. Associate** **Designation**: Associate/Sr. Associate **Experience**: 6-12 months or...

  • Associate Manager

    1 week ago

    Kuala Lumpur, Malaysia AL ISRA GROUP SDN BHD Full time

    Al Isra Group adalah sebuah Premier ALC Bumiputera terbesar Di Malaysia. Al Isra Mempunyai 28 branch di seluruh malaysia di mana Al Isra ditubuhkan daripada tahun 2006 sehingga kini semakin berkembang maju dalam industri takaful. Al Isra juga telah melahirkan ramai associates consultant yang berjaya di bawah kendaliannya. Di bawah ini adalah beberapa manfaat...

  • Associate Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AL ISRA GROUP SDN BHD Full time

    Al Isra Group adalah sebuah Premier ALC Bumiputera terbesar Di Malaysia. Al Isra Mempunyai 28 branch di seluruh malaysia di mana Al Isra ditubuhkan daripada tahun 2006 sehingga kini semakin berkembang maju dalam industri takaful. Al Isra juga telah melahirkan ramai associates consultant yang berjaya di bawah kendaliannya. Di bawah ini adalah beberapa manfaat...

  • Human Resource Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Brandme Associate Sdn Bhd Full time

    **Summary** The Human Resources (HR) Manager plays a vital role in our company's success by overseeing all aspects of our employee lifecycle, from recruitment to retirement. You will be the strategic partner to our leadership team, ensuring we have a talented and engaged workforce that fuels our business goals. **Responsibilities**: - **Talent...

  • Human Resource Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brandme Associate Sdn Bhd Full time

    SummaryThe Human Resources (HR) Manager plays a vital role in our company's success by overseeing all aspects of our employee lifecycle, from recruitment to retirement. You will be the strategic partner to our leadership team, ensuring we have a talented and engaged workforce that fuels our business goals.Responsibilities:- Talent Acquisition: Lead the...

  • Management Associate

    1 month ago

    Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Management Associate

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Management Associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Management Associate

    4 weeks ago

    Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Management Associate

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job Title: Management AssociateLocation: Kuala Lumpur, MalaysiaCompany Overview: We are a leading private equity and venture capital firm with a focus on investment opportunities across various sectors in Malaysia and beyond. Our mission is to identify and support high-potential businesses, driving growth and delivering value to our investors.Job Summary: We...

  • Management Associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job Title: Management AssociateLocation: Kuala Lumpur, MalaysiaCompany Overview: We are a leading private equity and venture capital firm with a focus on investment opportunities across various sectors in Malaysia and beyond. Our mission is to identify and support high-potential businesses, driving growth and delivering value to our investors.Job Summary: We...

  • Associate Project Manager

    3 months ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** Compliance Transformation (CT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and...

  • Business Management Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Orange Full time

    ACCOUNT ASSOCIATE Manage quoteorderbillinvoicepayment for assigned customers in bid stage and postsales stage across OBS internal stakeholders Sales, Operations, Billing, Finance, etc. Contribute to major KPIs on assigned accounts, such as quotes, orders, revenue, accounts receivable, profitability and overall customer satisfaction. Manage and provide...

  • Business Management Associate

    3 weeks ago

    Kuala Lumpur, Malaysia Orange Full time

    **ACCOUNT ASSOCIATE** - Manage quote-order-bill-invoice-payment for assigned customers in bid stage and post-sales stage across OBS internal stakeholders - Sales, Operations, Billing, Finance, etc. - Contribute to major KPIs on assigned accounts, such as quotes, orders, revenue, accounts receivable, profitability and overall customer satisfaction. - Manage...

  • IT Associate

    7 days ago

    Kuala Lumpur, Malaysia United Nations Development Programme (UNDP) Full time

    **LOCATION**: Kuala Lumpur, MALAYSIA **TYPE OF CONTRACT**: Service Contract **STARTING DATE**: 01-Jul-2024 **APPLICATION DEADLINE**: 04-Jun-24 (Midnight New York, USA) **POST LEVEL**: SB-3 **DURATION OF INITIAL CONTRACT**: One year **TIME LEFT**: 7d 13h 54m **LANGUAGES REQUIRED**: English **EXPECTED DURATION OF...